At a Glance
- Tasks: Be the friendly face of our care home, handling reception and admin tasks.
- Company: Join a top-rated care home group known for its supportive work culture.
- Benefits: Enjoy flexible hours, competitive pay, and great company perks.
- Why this job: Make a difference in people's lives while gaining valuable experience in administration.
- Qualifications: Strong customer service skills and IT literacy are essential; previous phone experience is a plus.
- Other info: Work on an 'as and when' basis with advance notice of shifts.
The predicted salary is between 12000 - 20000 £ per year.
Bank Admin Assistant
- Part Time
- Netley, UK
- Posted 2 days ago
- 12.512.5 GBP / Year
Admin Assistant
£12.50 Per Hour Plus Company Benefits
Bank Contract
A Top 20 Care Home Group 2025!
Awarded ‘One of the UK’s Best Companies To Work For’
Netley Court is a beautiful purpose-built 65 bedded residential care home set in the heart of the village of Netley Abbey caring for dementia and residential residents.
We are looking for an Administration Assistant/Receptionist to work on an ‘as and when’ basis to cover annual leave and ad hoc sickness. Rotas are worked out in advance so you will be given notice of the days/weeks to be worked.
As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.
Main Responsibilities
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
- Organise internal meetings and ensure that any requirements have actioned
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification
- Excellent customer service skills
- IT literacy – competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
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BANK ADMIN ASSISTANT employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BANK ADMIN ASSISTANT
✨Tip Number 1
Familiarise yourself with the specific duties of a Bank Admin Assistant, especially those related to HR and financial administration. Understanding these responsibilities will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Practice your customer service skills, as you'll be the first point of contact for visitors. Consider role-playing scenarios with friends or family to enhance your communication and professional manner.
✨Tip Number 3
Brush up on your IT skills, particularly with software commonly used in administrative roles. Being able to confidently navigate these systems will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the care home group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace BANK ADMIN ASSISTANT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Emphasise any previous roles where you handled reception duties or HR-related tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as IT literacy and excellent communication skills.
Highlight Relevant Skills: In your application, clearly outline your IT skills and any experience with financial aspects of administration. This will demonstrate your capability to handle the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A neat and well-presented application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Cinnamon Care Collection
✨Showcase Your Customer Service Skills
As a Bank Admin Assistant, you'll be the first point of contact for visitors. Make sure to highlight your previous customer service experience and how you handle inquiries professionally. Share specific examples of how you've resolved issues or provided excellent service in past roles.
✨Demonstrate IT Proficiency
This role requires good IT skills, so be prepared to discuss your experience with various systems and software. Mention any specific tools you've used in previous jobs, especially those related to administration or HR tasks, to show you're ready to hit the ground running.
✨Prepare for HR-Related Questions
Since you'll be assisting with HR duties, brush up on basic HR processes like recruitment and document verification. Be ready to discuss your understanding of these tasks and any relevant experience you have, as this will demonstrate your capability to support the Home Administrator effectively.
✨Exhibit Professionalism and Presentation
First impressions matter, especially in a reception role. Dress smartly and maintain a neat appearance for your interview. Additionally, practice a professional telephone manner, as you'll need to communicate clearly and courteously over the phone in this position.