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- Tasks: Be the friendly face of our care home, handling reception and admin tasks.
- Company: Join a top-rated care home group recognised as one of the UK's best employers.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Make a difference in people's lives while gaining valuable experience in administration.
- Qualifications: Strong customer service skills and IT literacy are essential; previous admin experience is a plus.
- Other info: Work on an 'as and when' basis with advance notice for shifts.
Admin Assistant
£12.50 Per Hour Plus Company Benefits
Bank Contract
A Top 20 Care Home Group 2025!
Awarded \’One of the UK’s Best Companies To Work For’
Netley Court is a beautiful purpose-built 65 bedded residential care home set in the heart of the village of Netley Abbey caring for dementia and residential residents.
We are looking for an Administration Assistant/Receptionist to work on an \’as and when\’ basis to cover annual leave and ad hoc sickness. Rotas are worked out in advance so you will be given notice of the days/weeks to be worked.
As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator\’s absence.
Main Responsibilities:
Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
Organise internal meetings and ensure that any requirements have actioned
Coordinate the staff meal process as applicable to the individual home
Respond to any emergency situations as requested by the home
Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintainedPerson Specification:
Excellent customer service skills
IT literacy – competent with the use of systems
Previous telephone experience
Professional telephone manner
Knowledge of general administration
Good communication skills
Neat and well presented
Excellent written and verbal English
#J-18808-Ljbffr
Bank Admin Assistant employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Admin Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of an Administration Assistant in a care home setting. Understanding the nuances of HR-related tasks and financial aspects will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Practice your customer service skills, as you'll be the first point of contact for visitors. Role-playing different scenarios can help you feel more confident and prepared to handle various situations professionally.
✨Tip Number 3
Network with current or former employees of the care home group. They can provide valuable insights into the company culture and expectations, which can give you an edge when discussing your fit for the role.
✨Tip Number 4
Stay updated on the latest trends in administration and HR practices. Showing that you're proactive about your professional development can impress potential employers and demonstrate your commitment to the role.
We think you need these skills to ace Bank Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your customer service skills, IT literacy, and any previous administrative roles you've held.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Administration Assistant role. Mention your ability to handle HR-related tasks and your experience with financial aspects, as these are key components of the job.
Showcase Your Communication Skills: In your application, demonstrate your excellent written and verbal communication skills. Use clear and concise language, and ensure there are no spelling or grammatical errors.
Highlight Relevant Experience: If you have experience in a similar role, make sure to detail it in your application. Include specific examples of how you've successfully managed reception duties or provided administrative support in the past.
How to prepare for a job interview at Cinnamon Care Collection
✨Showcase Your Customer Service Skills
As the first point of contact, it's crucial to demonstrate your excellent customer service skills. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, showcasing your ability to remain professional and courteous.
✨Highlight Your IT Proficiency
Since the role requires good IT experience, be ready to discuss your familiarity with various software and systems. Mention specific tools you've used in previous roles and how they helped you perform your administrative tasks efficiently.
✨Prepare for HR-Related Questions
Given that the position involves HR-related administration duties, brush up on your knowledge of recruitment processes and documentation. Be prepared to discuss your experience with CV sifting, reference checking, and verifying ID documents.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. During the interview, provide examples of how you've ensured accuracy in your work, whether it’s in managing records, coordinating meetings, or maintaining a tidy reception area.
