Principal, Resident Offices (London, Gb)

• Define and secure approval of project briefs, options appraisals and business cases in consultation with portfolio leads and business sponsors, ensuring each project is supported by a validated business need and approved investment position before design commences.
• Establish and manage project budgets, cost plans and programmes throughout the lifecycle, including cash-flow forecasting, valuation review, payment certification and final account settlement, to ensure delivery within approved financial and time parameters.
• Lead procurement and appointment of consultants and contractors, covering tender strategy, scope and fee negotiation, evaluation and award recommendations under recognised international contract frameworks, including or similar to NEC4 and FIDIC.
• Direct the delivery of fit-out and refurbishment projects as client representative through design, construction, commissioning and handover, ensuring outcomes meet the approved brief, quality standards and operational requirements.
• Maintain robust change control, risk management and governance, including impact assessment, approval routing, contract instruction, risk registers, contingency management and reporting to relevant governance forums.
• Ensure compliance with health, safety, environmental and sustainability standards to protect the organisation, its staff, contractors and all those involved in project delivery.
• Manage stakeholder requirements and relationships across business units, portfolio leads, executive sponsors, landlords, managing agents and end users, including licence to alter, dilapidations and reinstatement matters.
• Lead occupation, transition and close-out activities, including decant planning, occupier communications, soft landings, asset and safety information transfer, post-occupancy review and lessons learned.
• Maintain effective engagement with senior management, Bank staff and key external parties in relation to the Resident Offices and wider Bank portfolio, including real estate agents, legal advisers, landlords, contractors and specialist service providers.
• Exercise independent judgement, technical expertise and advanced problem-solving to support the effective delivery of Resident Office services and projects across the bank's office portfolio.
• Oversee contracts with consultants, contractors and service providers for assigned projects and portfolio activities.
• Contribute to divisional working groups and initiatives aimed at improving the working environment, service delivery and operational effectiveness across the Division.
• Deliver assigned projects on time, within budget and to the required quality standards.

Knowledge, Skills, Experience & Qualifications

This role ensures the efficient, cost-effective delivery of high-quality Resident Office facilities that are safe, secure, accessible where practical, environmentally responsible and fit for purpose. The incumbent is expected to demonstrate strong technical, commercial and stakeholder-management capability across the full lifecycle of Resident Representative Office projects. Key responsibilities and requirements include:

• Engage professionally with Banking teams, Managing Directors, Heads of Office, landlords, consultants and internal partners on Resident, Satellite and Representative Office matters.
• Participate in the search for suitable premises, support lease negotiations, prepare budget submissions and manage landlord relationships.
• Coordinate effectively with IT, Security, Health & Safety, Legal and other stakeholders to ensure operational, governance and compliance requirements are met.
• Maintain standard Resident Office documents, templates and forms, and produce clear presentations, reports and written briefings.
• Deliver Cat A and Cat B commercial fit-out projects from inception to completion, with strong knowledge of RIBA Stages 0 to 7, project programmes, risks, change control and contingency management.
• In relation to assigned projects, manage budgets, cost planning, benchmarking, business cases, cash-flow forecasting, valuations, payment certification, procurement processes and commercial decision-making.
• Apply sound knowledge of project management, contractual, real estate and facilities management practices, including working knowledge of CDM requirements and client duties.
• Manage senior stakeholders, competing priorities, matrix relationships and appointed third parties with diplomacy, sound judgement and strong problem-solving skills.
• Demonstrate understanding of the Bank's mandate, governance requirements and prudent use of resources, with relevant experience in one or more of the Bank's countries of operations.
• Hold a relevant construction, project management, building surveying, quantity surveying, engineering, architectural or related qualification, or equivalent experience; professional membership is desirable.
• Be computer literate; AutoCAD knowledge is desirable.
• Be fluent in written and spoken English; knowledge of another EBRD official language is highly desirable.

What is it like to work at the EBRD? / About EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values ? Inclusiveness, Innovation, Trust, and Responsibility ? are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Principal, Resident Offices (London, GB) • London, England, United Kingdom

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