Principal, Agile Delivery Manager- Digital Workplace (London, GB)

Responsibilities

• Simplify to amplify: Working within a capability and/or across the department, and in collaboration with Product Owners, the Principal takes a strategic approach to simplifying processes and removing unnecessary complexity. They focus on enabling teams to prioritise and complete the highest-value work, recognising that speed and impact are achieved by eliminating bottlenecks and waste. The Principal is dedicated to streamlining workflows, ensuring that teams work with autonomy and efficiency while fostering a culture of continuous reflection and adaptation.
• Act decisively, commit fully: The Principal role models, champions, and enables teams to make informed decisions by providing clear understanding of the "why, what, and how," ensuring full alignment and commitment from all involved. They resolve ambiguity swiftly, providing clear direction and confidence in uncertain situations.
• Listen well and speak up: The Principal role models and champions behaviours that foster psychological safety and healthy communication within their teams. They create an environment where everyone feels comfortable expressing concerns, challenging ideas, and offering feedback.
• Collaborate smartly: The Principal thinks "Bank Wide" and champions collaboration across IT functions, EBRD business teams, and external partners. They facilitate open dialogue and actively work to break down silos, ensuring that team members across different functions are aligned and focused on continuous improvement.
• Engineering Excellence: The Principal leads in embedding delivery principles and ways of working across teams, creating an environment where engineers can thrive. They recognise the ultimate value of technical delivery and actively foster a culture of engineering excellence aligned with IT standards and best practices.
• Agile Ways of Working: The Principal will be a leading member of the agile community of practice, and will act as champion for ways of working. The role works to further embed agile ways of working across the Business, as part of our goal to embed organisational agility.
• Managing cost and budget: The Principal is responsible for delivering work in a cost-effective manner. They enable teams to focus on optimising efficiency and delivering value, ensuring resources are used effectively to maximise ROI.
• Quality at our core: The Principal takes full accountability for ensuring that team members deliver work to the expected levels of quality and within deadlines.
• Secure First: The Principal plays a crucial role in enabling teams to adopt a shift-left approach to security, coordinating the planning and alignment of work to ensure that security is embedded throughout the delivery process.
• Drives User Experience: The Principal works closely with teams to foster a user-centric and outcome-focused culture, ensuring that every piece of work is aligned with business goals and prioritises the user experience.

Specialisms:

• Lead and take ownership of complex, cross-functional IT delivery programs across multiple squads, ensuring alignment with organisational technology strategies and objectives.
• Manage Agile delivery processes, balancing flexibility with necessary controls to ensure on-time, within-scope delivery of IT solutions that meet business value and technical outcomes.
• Build and manage relationships with senior IT and business stakeholders, instilling a Product mindset, and ensuring clear communication on delivery goals, progress, risks, and outcomes.
• Lead by example, mentoring and coaching team members on Agile delivery best practices, continuous improvement, and Agile maturity.
• Identify and implement improvements to Agile delivery practices across multiple squads, enabling the scaling of Agile methods to achieve efficiency and effectiveness at the departmental level.

Knowledge, Skills, Experience & Qualifications:

• The Delivery Manager must possess proven experience in delivering complex initiatives across the full spectrum of Digital Workplace capabilities.
• Expert understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.), with significant experience in leading complex, cross-functional technology delivery programs and projects.
• Excellent leadership and communication skills, enabling strong engagement with senior stakeholders across business and technical teams.
• Experience in risk and dependency management, proactively identifying and mitigating delivery risks across multiple teams.
• Proven success in managing multiple teams, driving delivery outcomes, and collaborating with senior stakeholders.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.