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- Tasks: Be the face of Cineworld, ensuring customers have an amazing cinema experience.
- Company: Cineworld Cheltenham is a vibrant 14-screen cinema in the beautiful Cotswolds.
- Benefits: Enjoy FREE MOVIES, discounts, 28 days holiday, and exciting competitions!
- Why this job: Join a fun team, meet new people, and enjoy a lively work environment.
- Qualifications: Friendly, approachable, and ready to work hard; no prior experience needed.
- Other info: Work in a dynamic setting with opportunities for growth and rewards!
Cineworld Cheltenham is a 14 screen cinema in the heart of the Cotswolds. The cinema has IMAX, 4DX and Recliner screens as well as a Starbucks store. As a Team Member, you’ll be responsible for making sure every customer has an unrivalled cinema experience. You’ll be out there as the face of Cineworld, meeting, greeting and providing a superior standard of service to our customers in the various offer areas. Whether selling tickets, selling freshly prepared popcorn or showing people to their seats, you and your team mates will ensure everyone has a great time in a safe and clean environment.
Responsibilities include but are not limited to:
- Cash Handling
- Food Handling (Including Stock Replenishment)
- Cleaning
- Heavy Lifting
- Compliance with Health and Safety Regulations
- Increasing Sales
- Maintaining Standards
- Following Policies and Procedures
- Dealing Face to Face with large Groups of People
In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer. Not only may you be able to see films before they’re open to the public, you will also be eligible for the Premiere Pass which entitles you and a guest complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us! Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, Pension Scheme, cash back healthcare plan and eye care scheme. In addition to this, we also offer retail incentives and in-house competitions where you can win amazing prizes! At Cineworld, we review our benefits on a regular basis and there are lots more rewards to come!
*Terms and conditions apply to some benefits. If you’re friendly, approachable and willing to work hard, this is definitely the right role for you.
Team Member - Cheltenham employer: Cineworld Cinemas Ltd
Contact Detail:
Cineworld Cinemas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Cheltenham
✨Tip Number 1
Familiarise yourself with Cineworld's offerings, especially the IMAX and 4DX experiences. Being knowledgeable about the different cinema formats will help you engage with customers and enhance their experience.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Practice friendly greetings and how to handle common customer queries to demonstrate your readiness for the role.
✨Tip Number 3
Highlight your ability to work in a team environment. Share examples of past experiences where you collaborated effectively with others, as teamwork is crucial in a busy cinema setting.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Cineworld often requires staff to work evenings and weekends, so showing that you're willing to accommodate this can set you apart from other candidates.
We think you need these skills to ace Team Member - Cheltenham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Team Member at Cineworld Cheltenham. Tailor your application to highlight relevant experiences that demonstrate your ability to meet these expectations.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your enthusiasm for working in a cinema environment. Mention any previous experience in similar roles and how it has prepared you for this position.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as cash handling, food handling, and compliance with health and safety regulations. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Show Your Enthusiasm for Cinema
Make sure to express your passion for films and the cinema experience during the interview. Talk about your favourite movies or recent cinema visits, as this will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Skills
Since the role involves face-to-face interaction with customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Abilities
Cineworld values teamwork, so be ready to talk about your experiences working in a team environment. Discuss how you contribute to a positive team dynamic and how you handle challenges with colleagues.
✨Prepare for Health and Safety Questions
Given the importance of compliance with health and safety regulations in this role, brush up on basic health and safety practices. Be ready to answer questions about how you would ensure a safe environment for both customers and staff.
