Team Member - Ashford, Kent

Team Member - Ashford, Kent

Ashford Part-Time No home office possible
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At a Glance

  • Tasks: Be the face of Cineworld, ensuring customers have an amazing cinema experience.
  • Company: Cineworld is a leading cinema chain offering a fun and dynamic work environment.
  • Benefits: Enjoy FREE MOVIES, team events, discounts, and 28 days holiday per year.
  • Why this job: Join a vibrant team, see films early, and make lasting memories with customers.
  • Qualifications: Must be over 18; no prior experience needed, just a passion for service.
  • Other info: Shifts may include evenings and weekends; perfect for flexible schedules.

Shifts can finish after 11pm, dependent on our film times. In order to comply with the Working Time Regulations 1998, candidates wishing to apply for this position must be over 18. Due to the nature of the industry, shift patterns could include evenings, weekends, and late nights.

As a Team Member, you’ll be responsible for ensuring every customer has an unrivaled cinema experience. You’ll be the face of Cineworld, meeting, greeting, and providing a superior standard of service to our customers in various areas. Whether selling tickets, freshly prepared popcorn, or showing people to their seats, you and your teammates will ensure everyone has a great time in a safe and clean environment.

Responsibilities include but are not limited to:

  • Cash Handling
  • Food Handling (Including Stock Replenishment)
  • Cleaning
  • Heavy Lifting
  • Compliance with Health and Safety Regulations
  • Increasing Sales
  • Maintaining Standards
  • Following Policies and Procedures
  • Dealing Face to Face with large Groups of People

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer. We run regular team events outside of work and have incentives running throughout the year to win prizes. Not only may you be able to see films before they’re open to the public, but you will also be eligible for the Cineworld Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink, so you can enjoy a night at the movies on us! Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days of holiday per year, and you may also want to join our contributory pension scheme and cash back healthcare plan.

Team Member - Ashford, Kent employer: Cineworld Cinemas Ltd

Cineworld is an exceptional employer that prioritises employee satisfaction and growth, offering a vibrant work culture where team members can thrive. Located in Ashford, Kent, our cinema provides unique benefits such as free movies, a contributory pension scheme, and a cash back healthcare plan, alongside regular team events and incentives that foster camaraderie and engagement. Join us to be part of a dynamic team dedicated to delivering unforgettable experiences to our customers while enjoying a range of perks and opportunities for personal development.
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Contact Detail:

Cineworld Cinemas Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member - Ashford, Kent

✨Tip Number 1

Familiarise yourself with Cineworld's values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their mission during any interviews or discussions.

✨Tip Number 2

Showcase your ability to work in a fast-paced environment. Highlight any previous experience where you've successfully managed multiple tasks, especially in customer-facing roles, as this is crucial for the Team Member position.

✨Tip Number 3

Be prepared to discuss your availability openly. Since shifts can include late nights and weekends, showing flexibility and a willingness to work varied hours can set you apart from other candidates.

✨Tip Number 4

Engage with current employees or check out online reviews to gain insights into the work culture at Cineworld. This knowledge can help you tailor your approach and demonstrate genuine interest in being part of their team.

We think you need these skills to ace Team Member - Ashford, Kent

Customer Service Skills
Cash Handling
Food Safety Knowledge
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Health and Safety Compliance
Adaptability
Ability to Work in a Fast-Paced Environment
Sales Skills
Cleaning and Maintenance Skills
Heavy Lifting Capability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your relevant experience in customer service, cash handling, and teamwork in your application.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job. Emphasise any previous roles where you dealt with customers, handled food, or worked in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the cinema industry. Mention why you want to work at Cineworld specifically and how you can contribute to providing an unrivalled cinema experience.

Highlight Availability: Since the shifts may include evenings and weekends, clearly state your availability in your application. This shows your flexibility and willingness to meet the demands of the role.

How to prepare for a job interview at Cineworld Cinemas Ltd

✨Show Your Enthusiasm for Cinema

Make sure to express your passion for films and the cinema experience during the interview. Share your favourite movies or memorable cinema moments to connect with the interviewer and demonstrate that you understand the importance of providing a great experience for customers.

✨Highlight Customer Service Skills

As a Team Member, you'll be interacting with customers regularly. Be prepared to discuss your previous experiences in customer service roles. Use specific examples to illustrate how you've handled difficult situations or gone above and beyond to ensure customer satisfaction.

✨Demonstrate Teamwork Abilities

Cineworld values teamwork, so be ready to talk about your ability to work well with others. Share examples of how you've collaborated with colleagues in past jobs, especially in fast-paced environments, to achieve common goals.

✨Understand Health and Safety Regulations

Familiarise yourself with basic health and safety regulations relevant to the cinema industry. During the interview, mention your awareness of these regulations and your commitment to maintaining a safe environment for both customers and staff.

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