Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and ensure a fantastic cinema experience.
- Company: Join a leading cinema chain known for its vibrant atmosphere and entertainment.
- Benefits: Enjoy FREE MOVIES, team events, and exclusive film previews.
- Why this job: Perfect for movie lovers wanting to work in a fun, dynamic environment.
- Qualifications: Must be over 18 due to late-night shifts; no prior experience needed.
- Other info: Flexible shifts including evenings and weekends; great for students!
Shifts can finish after 11pm, dependent on our film times. Due to these hours, candidates wishing to apply for this position must be over 18 to comply with the Working Time Regulations 1998.
Due to the nature of the industry, shift patterns may include evenings, weekends, and late nights.
As a Team Member, your responsibilities will include:
- Ensuring every customer has an excellent cinema experience.
- Meeting, greeting, and providing a high standard of service in various offer areas.
- Selling tickets, popcorn, and guiding customers to their seats.
- Maintaining a safe, clean environment.
- Handling cash and food (including stock replenishment).
- Cleaning and heavy lifting.
- Adhering to health and safety regulations.
- Increasing sales and maintaining standards.
- Following policies and procedures.
- Interacting face-to-face with large groups of people.
In return, we offer benefits such as FREE MOVIES, regular team events, and incentives throughout the year.
You may have the opportunity to watch films before they are publicly released and be eligible for the Cineworld Premiere Pass, which includes complimentary cinema visits and discounts on food and drinks for you and a guest.
Additional benefits include 28 days of holiday per year, the option to join our contributory pension scheme, and a cashback healthcare plan.
#J-18808-Ljbffr
Team Member, Ashford, Kent employer: Cineworld Cinemas Ltd
Contact Detail:
Cineworld Cinemas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member, Ashford, Kent
✨Tip Number 1
Familiarise yourself with the cinema industry and current trends. Knowing about upcoming films and popular genres can help you engage with customers and demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your customer service skills by sharing relevant experiences. Think of specific examples where you've gone above and beyond to ensure a great experience for customers, as this is crucial for the Team Member role.
✨Tip Number 3
Be prepared to discuss your availability. Since shifts may include late nights and weekends, being flexible with your schedule can make you a more attractive candidate.
✨Tip Number 4
Demonstrate your ability to work in a team. Share examples of how you've collaborated with others in previous roles, as teamwork is essential in a busy cinema environment.
We think you need these skills to ace Team Member, Ashford, Kent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your ability to provide excellent customer service and work flexible hours, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or similar roles. Emphasise any experience you have with cash handling, food service, or working in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the cinema industry and your commitment to providing a great customer experience. Mention your availability for evening and weekend shifts, as this is crucial for the role.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in the service industry.
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Show Your Enthusiasm for Cinema
Make sure to express your passion for films and the cinema experience during the interview. This role is all about creating memorable experiences for customers, so demonstrating your love for movies can set you apart from other candidates.
✨Highlight Customer Service Skills
Since you'll be interacting with large groups of people, it's crucial to showcase your customer service skills. Share specific examples from previous roles where you provided excellent service or resolved customer issues effectively.
✨Be Prepared for Shift Flexibility
Given that shifts may include late nights and weekends, be ready to discuss your availability. Showing that you're flexible and willing to work during these hours will demonstrate your commitment to the role.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety regulations relevant to the cinema environment. Being knowledgeable about these can show that you take the responsibilities of the role seriously and are prepared to maintain a safe environment for both customers and staff.
