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- Tasks: Lead a dynamic team to deliver an exceptional cinema experience.
- Company: Cineworld Telford is a vibrant 11-screen cinema with IMAX and 4DX features.
- Benefits: Enjoy free movies, discounts, 28 days holiday, and more perks!
- Why this job: Perfect for those seeking responsibility and career growth in a fun environment.
- Qualifications: Strong leadership experience and full UK driving license required.
- Other info: Great opportunity to advance to Cinema Manager with valuable skills.
The predicted salary is between 24000 - 36000 £ per year.
Cineworld Telford is a vibrant 11-screen cinema located at Southwater Square. It is a complex cinema featuring both IMAX and 4DX screens, along with a Starbucks store. The management team includes a General Manager, two Cinema Managers, one Starbucks Store Manager, three Team Leaders, and two Starbucks Supervisors. You will be responsible for leading a team of approximately 30 team members.
This role is well-suited for experienced Team Leaders or candidates looking to take their first step into management, especially those with strong leadership skills, full availability (7 days a week), a full UK driving license, and a desire to develop their career with Cineworld.
The Team Leader role involves representing Cineworld and delivering an exceptional cinema experience. You will provide leadership and support to your team, ensure high standards of service, and maintain a safe and clean environment for customers.
Responsibilities include:
- Cash handling and reconciliation
- Food handling and stock control
- Use of technology (IT systems, till operations, telephones)
- Cleaning
- Increasing sales
- Maintaining standards
- Dealing with customers face-to-face, including large groups
- Addressing and resolving complaints
- Induction and training of team members
- Coaching team members
- Monitoring compliance and standards
In return, we offer benefits such as free movies, including the opportunity to see films before public release and eligibility for the Premiere Pass, which grants complimentary cinema visits and discounts on food and drinks for you and a guest.
Additional benefits include 28 days of holiday (pro-rata), Virtual GP, pension scheme, cashback healthcare plan, eye care scheme, retail incentives, and in-house competitions with prizes. We regularly review our benefits, and more rewards are on the horizon. *Terms and conditions apply to some benefits.
A Team Leader position at Cineworld can be a stepping stone to a career as a Cinema Manager, offering valuable experience and skill development. If you\’re interested in this opportunity, apply now!
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Team Leader - Telford employer: Cineworld Cinemas Ltd
Contact Detail:
Cineworld Cinemas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Telford
✨Tip Number 1
Familiarise yourself with Cineworld's values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated team members or resolved conflicts.
✨Tip Number 3
Research the cinema industry trends, especially around customer experience and technology use in cinemas. Being knowledgeable about current developments can set you apart as a candidate who is proactive and engaged.
✨Tip Number 4
Network with current or former employees of Cineworld if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Team Leader - Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and skills that align with the Team Leader role at Cineworld. Emphasise any previous management roles or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cinema and your desire to lead a team. Mention specific examples of how you've successfully managed teams or resolved customer complaints in the past.
Highlight Availability: Clearly state your availability in your application, as the role requires full availability 7 days a week. This shows your commitment and readiness to take on the responsibilities of the position.
Show Enthusiasm for Development: Express your eagerness to develop your career within Cineworld. Mention any relevant training or development opportunities you are interested in, which can demonstrate your long-term commitment to the company.
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and support team members.
✨Understand the Cinema Environment
Familiarise yourself with Cineworld's operations, especially regarding customer service and the cinema experience. Being knowledgeable about their services, including IMAX and 4DX, will show your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills, particularly in handling complaints or managing a busy environment. Think of specific scenarios where you successfully resolved issues or improved team performance.
✨Express Your Career Aspirations
Cineworld values candidates eager to develop their careers. Be ready to discuss your long-term goals and how this Team Leader position aligns with your aspirations within the company.
