Team Leader (Secondment) - Birmingham Broad Street

If you are seeking a role with greater responsibility, the Team Leader position at Cineworld is ideal for you. As a Team Leader, you and your team will represent Cineworld, striving to deliver an exceptional cinema experience for all customers. Your responsibilities will include providing leadership and support to team members, ensuring a high standard of customer service, and maintaining a safe and clean environment. Key responsibilities include, but are not limited to: Cash Handling (including reconciliation) Food Handling and Stock Control Use of Technology (IT systems, till operations, telephones) Cleaning Increasing Sales Maintaining Standards Dealing Face-to-Face with Large Groups Addressing and Resolving Complaints Induction and Training of Team Members Coaching Team Members Monitoring Compliance and Standards In return for your dedication, we offer benefits such as free movies, eligibility for the Cineworld Cinepass (which provides complimentary cinema visits and discounts on food and drinks for you and a guest), 28 days of holiday, and options to join our pension scheme, healthcare plan, and eye care scheme. We also run retail incentives and in-house competitions with exciting prizes. Cineworld regularly reviews its benefits, and more rewards are on the horizon. *Terms and conditions apply to some benefits. A role as a Team Leader can be a stepping stone to your career goals, with opportunities to develop skills and progress to a Cinema Manager position. If you are interested in this opportunity, please apply now! #J-18808-Ljbffr