Team Leader - Ely

Team Leader - Ely

Ely Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver an amazing cinema experience for guests.
  • Company: Cineworld, the go-to place for movie lovers.
  • Benefits: Enjoy FREE MOVIES, discounts, and 28 days holiday per year.
  • Why this job: Gain leadership experience while having fun in a vibrant environment.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Great career progression opportunities towards becoming a Cinema Manager.

The predicted salary is between 24000 - 36000 £ per year.

If it is a little more responsibility that you are after, our Team Leader role is just for you. You and your team will be out there as the face of Cineworld, striving to deliver an unrivalled cinema experience for all of our guests.

In addition to providing leadership and support to our Team Members, you will be providing a superior standard of service to our guests and making sure everyone has a great time in a safe and clean environment.

Responsibilities

  • Cash Handling (Including Reconciliation)
  • Food Handling and Stock Control
  • Use of Technology (e.g IT Systems, Till Operations, Telephones)
  • Cleaning
  • Increasing Sales
  • Maintaining Standards
  • Dealing Face to Face with Large Groups of People
  • Addressing and Resolving Complaints
  • Induction and Training of Team Members
  • Coaching Team Members
  • Monitoring Compliance and Maintaining Standards

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer. Not only may you be able to see films before they’re open to the public, you will also be eligible for the Cineworld Premier Pass which entitles you and a guest complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us! Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year, you may also want to join our contributory pension scheme, cash back healthcare plan, and eye care scheme. In addition to this, we also offer retail incentives and in-house competitions where you can win amazing prizes!

At Cineworld, we review our benefits on a regular basis and there are lots more rewards to come! *Terms and conditions apply to some benefits. A Team Leader role within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a Cinema Manager.

If you are looking for all of the above and more, apply now!

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Team Leader - Ely employer: Cineworld Cinemas Ltd

Cineworld is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture where teamwork and leadership thrive. As a Team Leader in Ely, you will enjoy unique benefits such as free movies, a contributory pension scheme, and opportunities for career progression, all while being part of a dynamic environment dedicated to delivering outstanding cinema experiences. With regular reviews of employee benefits and exciting in-house competitions, Cineworld ensures that your hard work is recognised and rewarded.
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Contact Detail:

Cineworld Cinemas Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader - Ely

✨Tip Number 1

Get to know the company culture! Before your interview, check out Cineworld's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! As a Team Leader, you'll be dealing with large groups and resolving complaints. Role-play with a friend or family member to get comfortable with handling tricky situations and showcasing your leadership style.

✨Tip Number 3

Prepare some questions for your interview! Asking about team dynamics or how they handle busy nights shows you're thinking ahead and are ready to jump into the role. Plus, it makes the conversation more engaging!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Team Leader - Ely

Leadership
Customer Service
Cash Handling
Food Handling
Stock Control
IT Systems Proficiency
Complaint Resolution
Training and Induction
Coaching
Compliance Monitoring
Sales Enhancement
Communication Skills
Team Management
Attention to Detail

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've supported and motivated teams in the past, so share specific examples that showcase your ability to lead and inspire.

Emphasise Customer Service: Since this role is all about providing an unrivalled cinema experience, don’t forget to mention your customer service skills. Tell us about times when you’ve gone above and beyond for guests, as we love to see a passion for making people happy!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re the perfect fit for the Team Leader role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits there!

How to prepare for a job interview at Cineworld Cinemas Ltd

✨Know the Cineworld Experience

Familiarise yourself with what makes Cineworld special. Understand their commitment to providing an unrivalled cinema experience and think about how you can contribute to that as a Team Leader. Be ready to share your ideas on enhancing guest experiences during the interview.

✨Showcase Your Leadership Skills

As a Team Leader, you'll be responsible for guiding your team. Prepare examples of how you've successfully led a team in the past, whether it's through training, resolving conflicts, or boosting morale. Highlight your coaching abilities and how you can help others grow.

✨Be Ready for Real-Life Scenarios

Expect situational questions that test your problem-solving skills. Think about how you would handle cash reconciliation issues, food handling challenges, or guest complaints. Practising these scenarios will help you respond confidently and effectively.

✨Emphasise Your Customer Service Passion

Cineworld values exceptional service, so make sure to express your enthusiasm for creating memorable experiences for guests. Share stories that demonstrate your commitment to customer satisfaction and how you’ve gone above and beyond in previous roles.

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