At a Glance
- Tasks: Lead a team to deliver an amazing cinema experience and ensure customer satisfaction.
- Company: Join Cineworld, a leading cinema chain with a fun and dynamic atmosphere.
- Benefits: Enjoy FREE MOVIES, 28 days holiday, and health perks like a Virtual GP.
- Why this job: Gain leadership experience while having fun and making movie magic happen!
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Great career progression opportunities towards becoming a Cinema Manager.
The predicted salary is between 24000 - 36000 £ per year.
Overview
If it is a little more responsibility that you are after, the Team Leader role is just for you. This will be a seconded role initially for 3 months. You and your team will be out there as the face of Cineworld, striving to deliver an unrivalled cinema experience for all Cineworld customers. In addition to providing leadership and support to the team members you will be providing a superior standard of service to our customers and making sure everyone has a great time in a safe and clean environment.
Responsibilities
- Cash Handling (Including Reconciliation)
- Food Handling and Stock Control
- Use of Technology (e.g IT Systems, Till Operations, Telephones)
- Cleaning
- Increasing Sales
- Maintaining Standards
- Dealing Face to Face with Large Groups of People
- Addressing and Resolving Complaints
- Induction and Training of Team Members
- Coaching Team Members
- Monitoring Compliance and Maintaining Standards
Benefits
In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer.
Not only may you be able to see films before they’re open to the public, you will also be eligible for the Premiere Pass which entitles you and a guest complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us!
Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, Pension Scheme, cash back healthcare plan and eye care scheme.
In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!
At Cineworld we review our benefits on a regular basis and there are lots more rewards to come! *Terms and conditions apply to some benefits.
A Team Leader role within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a Cinema Manager. If you are looking for all of the above and more, apply now!
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Team Leader - Braintree - Secondment employer: Cineworld Cinemas Ltd
Contact Detail:
Cineworld Cinemas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Braintree - Secondment
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cineworld's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their cinema family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident when discussing your leadership skills and how you can enhance the customer experience at Cineworld.
✨Tip Number 3
Show off your people skills! As a Team Leader, you'll be dealing with large groups and resolving complaints. Be ready to share examples from your past experiences where you've successfully led a team or handled tricky situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Cineworld team right from the start!
We think you need these skills to ace Team Leader - Braintree - Secondment
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any previous leadership experience. We want to see how you've motivated and supported your team in the past, so share specific examples that demonstrate your ability to lead effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Team Leader role. Mention how your skills align with the responsibilities listed, like cash handling and customer service, to show us you’re the perfect fit.
Be Personable: Since this role involves dealing with large groups of people, let your personality shine through in your application. We love candidates who can connect with others, so don’t be afraid to show us your friendly side and how you handle complaints with grace.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Know Your Role Inside Out
Before the interview, make sure you understand the Team Leader role thoroughly. Familiarise yourself with the responsibilities like cash handling, food control, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and how you've handled challenges in the past. Think of specific examples where you've coached team members or resolved complaints effectively. This will highlight your ability to lead and support a team in a busy environment.
✨Emphasise Customer Service Excellence
Cineworld is all about providing an unrivalled cinema experience. Be ready to share your thoughts on what great customer service looks like and how you would ensure that every customer has a fantastic time. Mention any relevant experiences where you went above and beyond for customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.