Regional Field Engineer

Job Title: Regional Field Engineer
Location: Field (South region – from north London to Cambridge/Milton Keynes & across the width of England)
Responsible to: Marius Eluna – Regional Technical Director
Salary & benefits: £40,000 + 6% bonus + Company Car + Expenses cardInterview Process:

• Screening call – week commencing 11th August– with Talent Acquisition Partner

• 1st & final stage – Technical & values alignmentinterview – week commencing 18th August – with Marius Eluna, Regional Technical Director

What is the job?

Do you fixate on how things work and enjoy getting cinema technology working & running smoothly to ensure an unforgettable viewing experience for customers?

You could be our new Regional Field Engineer, which will see you being out in the field, visiting sites across a region in the South of England, fixing equipment, solving technical problems and ensuring technical operations in the cinemas run smoothly.
Reporting to our Regional Technical Director Marius Eluna and collaborating with the wider Field Engineering team you will work in all the company\’s technical areas showcasing abilities to maintain, repair and calibrate the digital projection, sound and associated equipment.

What will you be doing?

• You will be supporting cinemas within the Cineworld & Picturehouse brands in the Southern region that includes Cambridge, Milton Keynes, Luton and many more across that southern belt. This includes conducting repairs of all digital cinema and associated equipment, arranging partner repairs, stock movements and refitting of repaired equipment.
• You will need to handle calibration of digital projectors and audio equipment to DCI and industry specifications. Sound pressure level, theatre equalisation, projector luminance, colour calibration and routine maintenance checks and equipment cleaning.
• You will observe and report on housekeeping standards, whilst monitoring and where necessary taking decisive action to maintain company ‘on screen’ presentation standards.
• You will strengthen operational team partnership relations, ensuring good communication and repair timelines/completion dates are observed as far as is possible which includes maintaining partner ‘SLA’ agreements and providing holiday and sickness cover for neighbouring regions.
• You will carry out routine technical tasks such as replacing parts as specified in the company\’s preventative maintenance manual, monitoring project costings and working with budgets, sourcing products, equipment & services as required.
• You will act as first point of contact for the Technical Department via phone & e-mail to support and deliver best practice procedural information to cinema management teams and helping enhance the skills of cinema-based technical staff through coaching and training, supporting company training initiatives where appropriate.
• You will be required to work a flexible shift system covering all cinema requirements in relation to technical maintenance and Audio-Visual presentations on a Regional and occasional UK wide basis.

About you

• You have demonstrable technical experience in the cinema industry with an understanding of cinema industry & DCI compliance guidelines, mixed with strong knowledge of digital projection equipment such as:NEC, Christie, Barco range of DCI compliant digital cinema projectors, Dolby/Doremi/GDC/Barco servers, RealD 3D, Cinema Sound Systems.
• You can work alone or as part of a team, generating flexible shift patterns to minimise disruption to companies scheduled film performances whilst keeping business disruption to the minimum.
• You have a full driving license.
• You can work Weekends, day/night shifts throughout the UK as scheduled and to assist the cinemas throughout the operational hours – for this role you are expected to work 1 weekend per month.
• You have a positive, reactive approach to troubleshooting /problem solving & an ability to remain diplomatic under pressure and are comfortable communicating with a variety of internal and external stakeholders.
• You are detail orientated and will be comfortable tracking projects, maintaining data records and monitoring stakeholder SLAs from a support perspective
• You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here – About us

About Cineworld & Picturehouse

Cineworld & Picturehouse – where movie magic meets unforgettable experiences!

At Cineworld & Picturehouse, part of the Regal Cineworld Group, every day is a celebration of all things film and entertainment. From the first popcorn crunch to the final credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic.

With over 9,000 screens across 751 locations in 10 countries, including our flagship brands Cineworld and Picturehouse here in the UK and Ireland, as well as Cinema City and Yes Planet across Europe and Israel, and Regal Cinemas in the United States – we bring the joy of cinema to millions.

With buzzing hubs in Brentford (our Cinema Support Office) and the heart of London’s Leicester Square (Picturehouse HQ), we offer a mix of hybrid and remote working options, depending on the role.

What really makes Cineworld shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Cineworld & Picturehouse stories and see what life’s like behind the scenes of the big screen!

Read more about the Cineworld & Picturehouse culture here – Cineworld stories

Our Benefits

We put our people first by offering a wider range of exception benefits designed to support your wellbeing, work=life balance, and professional growth – because when you thrive, we all succeed.

• Discretionary annual bonus
• For this role – company car is provided and a company creditcard to cover all expenses.
• Unlimited free cinema tickets for you and a guest, including complimentary popcorn and drinks every visit
• Market-leading parental leave with up to 18 weeks’ paid leave per child for the primary carer
• Free on-site gym access, plus discounted gym memberships and a cycle-to-work scheme
• Pension scheme with generous company-matched contributions
• Early access to salary payments for greater financial flexibility
• Comprehensive healthcare benefits including 24/7 access to a Virtual GP for you and your immediate family, a healthcare cash plan, BUPA dental care, and eye care vouchers, among others

Diversity, Equity & Inclusion

At Regal Cineworld Group, we believe our strength lies in the diversity of our people. We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and able to bring their authentic selves to work. Our commitment to diversity extends across all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.

We are proud to foster an environment where differences are celebrated, and everyone has equal opportunity to thrive. Our recruitment process is designed to be fair and accessible, and we welcome applications from candidates of all backgrounds. If you require any adjustments during the hiring process or in the workplace to support your needs, please do let us contact the talent team.

Together, we aim to build a workplace that reflects the communities we serve and where everyone can contribute to the magic of cinema.

We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.

Do you feel like you don’t have all the experience listed but would love to explore a career at Cineworld & Picturehouse? Please still contact careers@regalcineworld.com.

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