At a Glance
- Tasks: Create unforgettable cinema experiences while serving popcorn and ensuring customer comfort.
- Company: Join Picturehouse, a vibrant cinema chain dedicated to community and extraordinary experiences.
- Benefits: Earn £12.55 per hour, enjoy free tickets, discounts, and 28 days holiday per year.
- Other info: Dynamic role with opportunities for growth and exciting in-house competitions.
- Why this job: Be part of a fun team and immerse customers in the magic of cinema.
- Qualifications: Friendly, outgoing, and customer-focused with a passion for teamwork.
The predicted salary is between 12 - 12 £ per hour.
Location: Notting Hill Gate
Responsible to: Supervisor
Salary: £12.55 per hour
What is the job?
Lights, camera, action. It’s time to step into the limelight as the new Picturehouse Host at the Gate Picturehouse, taking our customers on a wondrous journey that immerses them in every aspect that our unique venue has to offer. From serving sweet or salty popcorn to ensuring the screens are comfortable and inviting, you will be involved in ensuring the best possible end-to-end customer experience from the moment they step through the doors.
What do you get?
- £12.55 per hour (dependent on age) + sales incentive bonuses
- Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
- 28 days holiday per year (pro rata)
- Virtual GP
- Savings on restaurants, gyms and high street brands
- Cash back healthcare plan
- Eye care scheme
- Retail incentives and in-house competitions
What will you be doing?
You will be responsible for ensuring the best possible customer journey for anyone that steps through our doors. Whether they are in the cinema to dine, drink, attend an event or indulge in a cinematic masterpiece you will help them fully immerse themselves in the experience and forget the outside world. You will contribute towards the running of the cinema, which will see you keep on top of Health & Safety, general cleaning duties, operate the concession stands, prepare & serve café food, ushering responsibilities and lots more. You will always be up to speed on film scheduling at the cinema, being able to relay knowledge of schedules, film synopsis and classification to our customers when needed. You will be aware of all internal sales promotions and work with your colleagues to drive sales to hit targets.
About you
You must be friendly and outgoing with the attitude of always putting the customer first to deliver an unforgettable experience. You will be someone who enjoys a varied work life as no two days will be the same with you being required to work across lots of different areas of the cinema such as Promotion and sale of tickets, retail, alcohol, food and Memberships. You enjoy working in a team environment with a wide variety of people to achieve common goals. You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.
Who are Picturehouse?
Working at Picturehouse…just a whole load of cinemas, right? Wrong! Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to 'sharing joy through extraordinary experiences'. Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more. With an office in Leicester Square, London and cinemas countrywide we have a variety of roles that see our people working on either a hybrid or field based/remote basis. One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.
If you feel like you don’t have all the experience listed but would love to explore a career at Cineworld, please still contact careers@cineworld.co.uk. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.
Picturehouse Host - Notting Hill Gate employer: Cineworld Cinemas Ltd
At Picturehouse, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and encouraged to grow. Located in the heart of Notting Hill Gate, our cinema offers not only competitive pay and fantastic benefits like free tickets and discounts but also a unique opportunity to engage with the community and be part of extraordinary cinematic experiences. Join us to enjoy a varied work life, where your contributions directly enhance the customer journey and foster a culture of creativity and inspiration.
StudySmarter Expert Advice🤫
We think this is how you could land Picturehouse Host - Notting Hill Gate
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Picturehouse at Notting Hill Gate, its layout, and the films currently showing. This way, when you chat with customers, you can share your enthusiasm and knowledge, making their experience even better.
✨Tip Number 2
Practice your people skills! Being friendly and outgoing is key for a Picturehouse Host. Try role-playing with friends or family to get comfortable with engaging customers and handling different situations that might arise during their visit.
✨Tip Number 3
Show off your passion for cinema! When you apply through our website, make sure to highlight any relevant experiences or interests in film. Whether it’s your favourite genre or a memorable movie moment, let your love for cinema shine through!
✨Tip Number 4
Be ready for the interview! Prepare some questions about the role and the team culture at Picturehouse. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you. Plus, it’ll make you stand out as a candidate!
We think you need these skills to ace Picturehouse Host - Notting Hill Gate
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about creating unforgettable experiences for our customers!
Tailor Your Application:Make sure to tailor your application to the Picturehouse Host role. Highlight any relevant experience you have in customer service or working in a team. We love seeing how your skills align with our values: We Create, We Perform, We Inspire.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details without rambling on too much – we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Know Your Cinema
Before the interview, make sure you’re familiar with Picturehouse and its unique offerings. Brush up on their film schedule, promotions, and what makes their customer experience special. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your People Skills
As a Picturehouse Host, being friendly and outgoing is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a memorable experience for someone—this will resonate well with the interviewers.
✨Teamwork Makes the Dream Work
Since this role involves working closely with others, be ready to discuss your experiences in team settings. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, highlighting your ability to adapt and support your team.
✨Embrace the Unexpected
The job description mentions that no two days will be the same. Be prepared to discuss how you handle unexpected situations or challenges. Share stories that demonstrate your flexibility and problem-solving skills, showing that you can thrive in a dynamic environment.
