Picturehouse Host - Exeter

Picturehouse Host - Exeter

Exeter Full-Time No home office possible
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At a Glance

  • Tasks: Create unforgettable experiences for customers at Exeter Picturehouse, from serving snacks to ensuring comfort.
  • Company: Join Picturehouse Cinemas, a vibrant community hub dedicated to extraordinary cinematic experiences.
  • Benefits: Earn £12.35 per hour, enjoy free tickets, discounts, and 28 days holiday per year.
  • Why this job: Be part of a dynamic team and immerse yourself in the magic of cinema every day.
  • Qualifications: Friendly, outgoing, and customer-focused individuals who thrive in a team environment.
  • Other info: Opportunities for career growth and exciting in-house competitions with amazing prizes.

Overview

Job Title: Picturehouse Host

Location: Exeter Picturehouse

Responsible to: Supervisor, Duty Manager

Responsible for: N/A

Date live: 03.10.2025

Interview Process: In person

Salary: £12.35 per hour

This is a permanent position with a minimum of 1 shift guaranteed per week.

What is the job?

Lights, camera, action.

It’s time to step into the limelight as the new Picturehouse Host at Exeter Picturehouse, taking our customers on a wondrous journey that immerses them in every aspect that our unique venue has to offer.

From serving sweet or salty popcorn to ensuring the screens are comfortable and inviting, you will be involved in ensuring the best possible end-to-end customer experience from the moment they step through the doors.

What do you get?

  • £12.35 per hour (dependant on age) + sales incentive bonus’s
  • Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
  • Picturehouse Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more! Read on here…
  • In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!

What will you be doing?

  • You will be responsible for ensuring the best possible customer journey for anyone that steps through our doors. Whether they are in the cinema to dine, drink, attend an event or indulge in a cinematic masterpiece you will help them fully immerse themselves in the experience and forget the outside world.
  • You will contribute towards the running of the cinema, which will see you keep on top of Health & Safety, general cleaning duties, operate the concession stands, prepare & serve café food, ushering responsibilities and lots more.
  • You will always be up to speed on film scheduling at the cinema, being able to relay knowledge of schedules, film synopsis and classification to our customers when needed.
  • You will be aware of all internal sales promotions and work with your colleagues to drive sales to hit targets.

About you

  • You must be friendly and outgoing with the attitude of always putting the customer first to deliver an unforgettable experience.
  • You will be someone who enjoys a varied work life as no two days will be the same with you being required to work across lots of different areas of the cinema such as, Promotion and sale of tickets, retail, alcohol, food and Memberships.
  • You enjoy working in a team environment with a wide variety of people to achieve common goals.

You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire.

Who are Picturehouse?

Working at Picturehouse…just a whole load of Cinema’s, right? Wrong!

Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to \’sharing joy through extraordinary experiences\’.

Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more.

With an office in Leicester Square, London and cinemas countrywide we have a variety of roles that see our people working on either a hybrid or field based/remote basis.

One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.

Read more about the Cineworld & Picturehouse culture here – Cinema stories

Do you feel like you don’t have all the experience listed but would love to explore a career at Cineworld? Please still contact careers@cineworld.co.uk. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.

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Picturehouse Host - Exeter employer: Cineworld Cinemas Ltd

Picturehouse Cinemas is an exceptional employer, offering a vibrant work culture where creativity and customer service thrive. Located in Exeter, our team enjoys a range of benefits including competitive pay, free cinema tickets, and opportunities for personal growth within the Regal Cineworld Group. Join us to be part of a community-focused environment that values your contributions and supports your career aspirations.
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Contact Detail:

Cineworld Cinemas Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Picturehouse Host - Exeter

✨Tip Number 1

Get to know the venue! Familiarise yourself with Exeter Picturehouse, its layout, and the films showing. This way, when you chat with customers, you can share your enthusiasm and knowledge, making their experience even better.

✨Tip Number 2

Practice your people skills! Being friendly and outgoing is key. Try role-playing with friends or family to get comfortable with engaging customers and handling different situations that might pop up during a shift.

✨Tip Number 3

Show off your passion for cinema! When you apply through our website, let your love for films shine through in your conversations. Share your favourite movies and why you think they’re great – it’ll help you connect with the team and customers alike.

✨Tip Number 4

Be ready to adapt! The cinema environment is dynamic, so be prepared to jump between tasks. Highlight your flexibility and teamwork skills during interviews to show you’re the perfect fit for the Picturehouse vibe.

We think you need these skills to ace Picturehouse Host - Exeter

Customer Service Skills
Communication Skills
Teamwork
Health & Safety Awareness
Sales Promotion Knowledge
Food Preparation and Service
Cleaning Duties
Film Scheduling Knowledge
Outgoing Personality
Adaptability
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about creating unforgettable experiences for our customers!

Tailor Your Application: Make sure to tailor your application to the Picturehouse Host role. Highlight any relevant experience you have in customer service or working in a team. We love seeing how your skills align with what we do at Picturehouse!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details without rambling on too much!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join the Picturehouse family!

How to prepare for a job interview at Cineworld Cinemas Ltd

✨Know Your Cinema

Before the interview, brush up on the latest films showing at Exeter Picturehouse. Familiarise yourself with the cinema's unique offerings and any current promotions. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.

✨Customer Service Mindset

Since the role is all about providing an unforgettable customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories to demonstrate your friendly and outgoing nature, which is key for this position.

✨Team Player Attitude

Picturehouse values teamwork, so be prepared to discuss how you work well with others. Think of instances where you've collaborated with colleagues to achieve a common goal, especially in a fast-paced environment. This will highlight your ability to thrive in a varied work life.

✨Embrace the Values

Familiarise yourself with Picturehouse's core values: We Create, We Perform, We Inspire. Reflect on how these resonate with you and prepare to discuss how you embody these values in your work. This will show that you're not just looking for a job, but a place where you can contribute to a shared mission.

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