At a Glance
- Tasks: Be the friendly face of our cinema, ensuring an unforgettable customer experience.
- Company: Join Picturehouse, a vibrant cinema chain dedicated to community and extraordinary experiences.
- Benefits: Enjoy £12.55 per hour, free tickets, discounts, and a range of exciting perks!
- Why this job: Dive into a dynamic role where no two days are the same, surrounded by film lovers.
- Qualifications: A friendly attitude and a passion for customer service are essential; no prior experience needed!
- Other info: Work across two unique venues in Brighton and be part of a supportive team culture.
Location: You will be required to work across both our Brighton venues Duke of York's & Dukes at Komedia.
Responsible to: Supervisor
Date live: Friday 20th June 2025
Interview Process: In person interview
Salary: £12.55 on a 0 hour contract
What is the job?
Lights, camera, action. It’s time to step into the limelight as the new Picturehouse Host at Duke of York's & Duke's at Komedia cinemas, taking our customers on a wonderous journey that immerses them in every aspect that our unique venue has to offer. From serving sweet or salty popcorn to ensuring the screens are comfortable and inviting, you will be involved in ensuring the best possible end-to-end customer experience from the moment they step through the doors.
What do you get?
- £12.55 + sales incentive bonuses
- Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
- Cineworld Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more!
- In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!
What will you be doing?
- You will be responsible for ensuring the best possible customer journey for anyone that steps through our doors. Whether they are in the cinema to dine, drink, attend an event or indulge in a cinematic masterpiece you will help them fully immerse themselves in the experience and forget the outside world.
- You will contribute towards the running of the cinema, which will see you keep on top of Health & Safety, general cleaning duties, operate the concession stands, prepare & serve café food, ushering responsibilities and lots more.
- You will always be up to speed on film scheduling at the cinema, being able to relay knowledge of schedules, film synopsis and classification to our customers when needed.
- You will be aware of all internal sales promotions and work with your colleagues to drive sales to hit targets.
About you
- You must be friendly and outgoing with the attitude of always putting the customer first to deliver an unforgettable experience.
- You will be someone who enjoys a varied work life as no two days will be the same with you being required to work across lots of different areas of the cinema such as Promotion and sale of tickets, retail, alcohol, food and Memberships.
- You enjoy working in a team environment with a wide variety of people to achieve common goals.
Who are Picturehouse?
Working at Picturehouse… just a whole load of Cinemas, right? Wrong! Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to 'sharing joy through extraordinary experiences'. Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more.
With an office in Leicester Square, London and cinemas countrywide we have a variety of roles that see our people working on either a hybrid or field based/remote basis. One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.
Picturehouse Host, Brighton Picturehouse employer: Cineworld Cinemas Ltd
Contact Detail:
Cineworld Cinemas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picturehouse Host, Brighton Picturehouse
✨Tip Number 1
Familiarise yourself with the Picturehouse brand and its values. Understanding what makes us unique will help you connect with our mission of creating extraordinary experiences for customers, which is crucial during your interview.
✨Tip Number 2
Engage with our community! Attend events at the Brighton venues or participate in local cinema activities. This not only shows your enthusiasm for the role but also gives you insights into customer preferences and expectations.
✨Tip Number 3
Brush up on your knowledge of current films and cinema trends. Being able to discuss popular movies and upcoming releases will demonstrate your passion for cinema and enhance your ability to engage with customers effectively.
✨Tip Number 4
Network with current employees or attend recruitment events. Building connections within the Picturehouse community can provide you with insider tips and potentially give you a leg up in the hiring process.
We think you need these skills to ace Picturehouse Host, Brighton Picturehouse
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Picturehouse Host entails. Read through the job description carefully and note the key responsibilities and skills required.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise customer service experience, teamwork, and any previous roles in hospitality or retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cinema and customer service. Mention why you want to work at Picturehouse specifically and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Show Your Passion for Cinema
Make sure to express your love for films and cinema during the interview. Share your favourite movies or experiences at the cinema, as this will demonstrate your enthusiasm for the role and the environment you'll be working in.
✨Emphasise Customer Service Skills
Since the role is all about providing an unforgettable customer experience, highlight any previous experience you have in customer service. Be ready to discuss how you would handle different customer scenarios and ensure their satisfaction.
✨Familiarise Yourself with the Venue
Before the interview, take some time to learn about the Duke of York's and Duke's at Komedia cinemas. Knowing the layout, current film schedules, and any special events can help you stand out as a candidate who is genuinely interested in the position.
✨Demonstrate Teamwork Abilities
The job requires working closely with a diverse team, so be prepared to discuss your teamwork experiences. Share examples of how you've collaborated with others to achieve common goals, and how you can contribute positively to the team dynamic.