At a Glance
- Tasks: Create unforgettable cinema experiences for customers while serving food and drinks.
- Company: Join Picturehouse, a vibrant cinema chain that values community and creativity.
- Benefits: Earn £12.35 per hour, enjoy free tickets, discounts, and 28 days holiday.
- Other info: Dynamic work environment with opportunities for growth and exciting competitions.
- Why this job: Be part of a fun team and immerse customers in the magic of cinema.
- Qualifications: Friendly, outgoing, and customer-focused attitude is essential.
The predicted salary is between 12 - 16 £ per hour.
Location: Exeter Picturehouse
Responsible to: Supervisor, Duty Manager
Salary: £12.35 per hour
This is a permanent position with a minimum of 1 shift guaranteed per week.
What is the job?
Lights, camera, action. It’s time to step into the limelight as the new Picturehouse Host at Exeter Picturehouse, taking our customers on a wondrous journey that immerses them in every aspect that our unique venue has to offer. From serving sweet or salty popcorn to ensuring the screens are comfortable and inviting, you will be involved in ensuring the best possible end-to-end customer experience from the moment they step through the doors.
What do you get?
- £12.35 per hour (dependant on age) + sales incentive bonuses
- Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
- 28 days holiday per year (pro rata)
- Virtual GP
- Savings on restaurants, gyms and high street brands
- Cash back healthcare plan
- Eye care scheme
- Retail incentives and in-house competitions
What will you be doing?
You will be responsible for ensuring the best possible customer journey for anyone that steps through our doors. Whether they are in the cinema to dine, drink, attend an event or indulge in a cinematic masterpiece, you will help them fully immerse themselves in the experience and forget the outside world. You will contribute towards the running of the cinema, which will see you keep on top of Health & Safety, general cleaning duties, operate the concession stands, prepare & serve café food, ushering responsibilities and lots more. You will always be up to speed on film scheduling at the cinema, being able to relay knowledge of schedules, film synopsis and classification to our customers when needed. You will be aware of all internal sales promotions and work with your colleagues to drive sales to hit targets.
About you
You must be friendly and outgoing with the attitude of always putting the customer first to deliver an unforgettable experience. You will be someone who enjoys a varied work life as no two days will be the same with you being required to work across lots of different areas of the cinema such as promotion and sale of tickets, retail, alcohol, food and memberships. You enjoy working in a team environment with a wide variety of people to achieve common goals. You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.
Who are Picturehouse?
Working at Picturehouse…just a whole load of cinemas, right? Wrong! Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to 'sharing joy through extraordinary experiences'. Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more.
We have a variety of roles that see our people working on either a hybrid or field based/remote basis. One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.
If you feel like you don’t have all the experience listed but would love to explore a career at Cineworld, please still contact careers@cineworld.co.uk. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.
Picturehouse Host - Exeter employer: Cineworld Cinemas Ltd
At Picturehouse, we pride ourselves on creating a vibrant and inclusive work environment where every team member plays a vital role in delivering extraordinary experiences to our customers. Located in the heart of Exeter, our cinema offers not only competitive pay and a range of benefits, including free tickets and discounts, but also ample opportunities for personal and professional growth within the Regal Cineworld Group. Join us to be part of a community that values creativity, teamwork, and the joy of cinema.
StudySmarter Expert Advice🤫
We think this is how you could land Picturehouse Host - Exeter
✨Tip Number 1
Get to know the venue! Familiarise yourself with Exeter Picturehouse and its unique offerings. This way, when you chat with the team during your interview, you can show off your enthusiasm and knowledge about what makes this cinema special.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating unforgettable experiences, think of examples from your past where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Be ready to showcase your teamwork! The Picturehouse Host role involves working closely with others, so come prepared with examples of how you've collaborated in a team setting. Highlighting your ability to work well with diverse groups will make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application directly, so head over to our careers page and submit your details. It’s the best way to ensure we get your info and can consider you for this exciting opportunity!
We think you need these skills to ace Picturehouse Host - Exeter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, this role is all about creating unforgettable experiences for our customers!
Tailor Your Application:Make sure to tailor your application to the Picturehouse Host role. Highlight any relevant experience you have in customer service or working in a team. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details without rambling on too much!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join the Picturehouse family!
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Know Your Cinema
Before the interview, brush up on the latest films showing at Exeter Picturehouse. Familiarise yourself with the cinema's unique offerings and any current promotions. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Customer Service Mindset
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond to create a positive experience for customers. Highlighting your friendly and outgoing nature will resonate well with the values of Picturehouse.
✨Team Player Attitude
Since the role involves working closely with a diverse team, be ready to share experiences that showcase your teamwork skills. Talk about how you’ve collaborated with others to achieve common goals, as this aligns perfectly with the Picturehouse ethos.
✨Dress the Part
While it’s important to be comfortable, make sure you dress smartly for the interview. A neat appearance shows respect for the opportunity and reflects the professional environment of the cinema. Plus, it sets a positive tone right from the start!
