Receptionist in Brentford

As the Receptionist at Cineworld’s Cinema Support Office, you’ll be the first point of contact for visitors and employees, creating a professional and welcoming environment. This role is central to ensuring smooth day-to-day operations by managing reception duties, supporting meeting room setups, and assisting with administrative tasks. You’ll work closely with the Operations team to keep the office running efficiently and provide exceptional service to internal and external stakeholders. This role is fully on-site, based in Brentford, London, TW8 9AG.

You will greet visitors and manage incoming calls, ensuring a friendly and professional experience. You’ll prepare meeting rooms, set up Zoom calls, and arrange refreshments for meetings and events. You will keep office facilities stocked and handle mail, taxis, and contractor coordination. You’ll assist the Operations team with administrative tasks, including ordering supplies and processing invoices.

About you

You have strong communication and interpersonal skills with a professional, approachable demeanour. You’re organised, detail-oriented, and able to manage multiple priorities effectively. You’re confident using Microsoft Office and video conferencing tools like Zoom. Previous experience in a receptionist or front-of-house role is preferred but not essential. You enjoy being helpful and proactive in a fast-paced environment. You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.

Our Benefits

• Discretionary annual bonus
• Unlimited free cinema tickets for you and a guest, including complimentary popcorn and drinks every visit
• Market-leading parental leave with up to 18 weeks’ paid leave per child for the primary carer
• Free on-site gym access, plus discounted gym memberships and a cycle-to-work scheme
• Pension scheme with generous company-matched contributions
• Early access to salary payments for greater financial flexibility
• Comprehensive healthcare benefits including 24/7 access to a Virtual GP for you and your immediate family, a healthcare cash plan, BUPA dental care, and eye care vouchers, among others

Inclusion & Belonging

At Regal Cineworld, we believe our strength comes from our people. We’re committed to fostering a workplace where everyone feels valued, respected, and able to bring their authentic selves to work. Our commitment to belonging extends across all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background. We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all walks of life. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.

If you feel like you don’t have all the experience listed but would love to explore a career at Cineworld & Picturehouse, please still contact the Global Talent Acquisition team via careers@regalcineworld.com. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.