Kit Room Technician in High Wycombe

We are seeking a Kit Room Technician to support the day-to-day duties of the warehouse function.

Working from Cine Ark's main facility in High Wycombe, Bucks, the Kit Room Technician will play a vital role in ensuring that our business runs smoothly, and our customers are satisfied.

The right candidate will be process driven with a good degree of flexibility, initiative and common sense.

You will need to be someone who finds it easy to learn how to use new technical equipment and enjoys problem solving.

You will be a team player with a positive outlook and a can-do attitude.

You'll also need a practical, hands-on approach to tasks, the ability to manage workload and work to strict deadlines with good attention to detail.

The successful candidate will work in different areas of the Kit Room, including logistics, administration, driving, check-in, check-out and support, learning various skills along with detailed knowledge and troubleshooting of equipment.

We have exciting opportunities for progression within our growing company.

• Main Responsibilities
• Daily duties in the warehouse, including assisting with logistics, deliveries, and customer service.
• Goods In – receiving deliveries/post and processing related paperwork, checking technical equipment is in good working order.
• Goods Out – looking after all outbound collections, ensuring goods are picked, packed and loaded.
• Adhering to all legislation requirements for warehousing and handling.
• Maintaining standards of health and safety, hygiene, and security in the work environment.
• Managing the paperwork for goods in/out, inventory control, regular stock counts, answering of Client / suppliers queries, general administration duties.
• Ensuring good housekeeping within the Warehouse and specific departments.
• Shipping goods – preparing goods, booking shipments and following up with their arrival.
• Building and testing the AV technical equipment for hire.
• Receiving and processing new products – asset listing and uploading information onto our dedicated asset management system.
• Maintaining the inventory/stock control systems to ensure equipment is located, stored, and transferred correctly; ensuring the stock inventory is accurate.
• Driving vans for delivery and collection of equipment to and from the film studios. This could occasionally involve early starts/late finishes.
• Cleaning Equipment – care needed with expensive technical equipment.
• Troubleshooting hardware and software issues on equipment in the warehouse.
• Providing remote technical support to operators in the field via phone/slack.
• Other Duties
• Electric stacker duties – training provided.
• Cable making – training provided.
• PAT testing – training provided.
• Mechanical cart maintenance – training provided.
• Candidate Requirements
• Manual driving licence.
• Flexible attitude to work arrangements including daily tasks and working hours.
• Ability to meet deadlines, delivering consistency in results.
• Physically active – moving and handling of equipment required.
• Practical, basic DIY skills.
• Common sense – ability to work unsupervised.
• Conscientious and positive attitude with the ability to work under pressure.
• Flexibility and the ability to juggle tasks – company priorities change unexpectedly; candidates need to be able to change duties at short notice, in line with business needs.
• Discretion – working in sensitive areas of film production.
• Computer literate – competent with MS Office (Excel, Word) and Apple, with ability to learn new programs and applications quickly.

Desirable but not essential

• Interest in electronics / computers or AV, film equipment.
• Relevant experience with technology and DIY.
• Understanding Carnet or ATA Carnet.
• Working Conditions
• 40 hours per week.
• Hours of Business – 7am to 7pm covered in shift patterns, with flexibility to work outside these hours if required (e. g. a period of nights for Internet Unit Moves).
• Monday to Friday – some weekend hours may be required.
• Holiday 23 days per year plus UK bank holidays.

Perks and Benefits

• Employee assistance program.
• Employee of the month award.
• 2 unpaid days annually for volunteering.
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