Office Administrator in Kidlington

Office Administrator Jobs in Kidlington at Cinderella’s Cleaning Services (Oxford) Ltd

JOIN OUR TEAM!

Cinderella’s Cleaning Services is looking for a highly organised, proactive and reliable Office Administrator & Operations Coordinator to join our busy and growing cleaning company.

This is a varied role involving customer scheduling, staff coordination, stock control, office administration and supporting the smooth running of our daily cleaning operations.

We are looking for someone who takes initiative, enjoys problem-solving and can confidently manage multiple responsibilities in a fast‑paced environment.

KEY DUTIES & RESPONSIBILITIES

• Manage daily and weekly cleaning schedules.
• Allocate cleaning jobs to staff, ensuring efficient use of time and resources.
• Coordinate staff availability, sickness, holidays and emergency cover.
• Manage customer bookings, cancellations and schedule changes.
• Ensure cleaning teams have accurate job instructions and customer information.
• Monitor daily operations and resolve scheduling issues promptly.
• Maintain accurate records using our Jobber management system.

Stock Control & Equipment Allocation

• Monitor cleaning products, consumables, equipment and uniform stock.
• Order supplies and maintain appropriate stock levels.
• Allocate cleaning materials and equipment to staff and cleaning teams.
• Maintain accurate stock records and monitor usage.
• Coordinate equipment maintenance, replacements and repairs.
• Liaise with suppliers and ensure cost‑effective purchasing.

Customer Service & Communication

• Answer telephone calls, emails and customer enquiries.
• Arrange appointments, quotations and cleaning bookings.
• Maintain professional relationships with customers.
• Handle customer queries and service requests.
• Follow up outstanding quotations and customer enquiries.
• Ensure excellent customer service at all times.

Office Administration

• Manage general office administration and documentation.
• Maintain accurate customer, staff and operational records.
• Prepare reports, spreadsheets and correspondence.
• Support recruitment, staff onboarding and HR administration.
• Monitor operational checklists and compliance records.
• Provide administrative support to the directors and management team.

Staff Coordination

• Communicate daily schedules and instructions to cleaning teams.
• Monitor attendance, punctuality and job completion.
• Coordinate staff training and equipment requirements.
• Assist with resolving day‑to‑day operational issues.
• Support supervisors and management in maintaining high cleaning standards.

ABOUT YOU

• The ideal candidate will have:
• Previous office administration or scheduling experience.
• Excellent organisational and time‑management skills.
• Good local knowledge of Oxford
• Strong communication and customer service abilities.
• Confidence using computers, Microsoft Office and Excel.
• The ability to multitask and prioritise effectively.
• Excellent attention to detail.
• A proactive, positive and problem‑solving attitude.
• The confidence to work independently and take ownership of daily tasks.
• The ability to remain calm and organised in a busy environment.

Experience using Jobber, stock management systems or working within a service‑based business would be an advantage, but full training will be provided.

WHAT WE OFFER

• £27,500 annual salary
• Company Pension Scheme
• Monday to Friday — 8:00am to 4:00pm
• No weekend working as part of the regular schedule
• Full‑time, permanent position
• Supportive and friendly working environment
• Training and development opportunities
• A varied role with real responsibilit
• The opportunity to grow with an established cleaning company

Pay: From £27,500.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay

Work Location: In person

Title: Office Administrator

Company: Cinderella’s Cleaning Services (Oxford) Ltd

Location: Kidlington

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