At a Glance
- Tasks: Assist with patient care and ensure smooth flow for families at our primary care facility.
- Company: Join Cincinnati Children’s, a top-ranked children’s hospital dedicated to improving health.
- Benefits: Full-time position with competitive pay, supportive environment, and career growth opportunities.
- Other info: Dynamic workplace with a focus on innovation and teamwork.
- Why this job: Make a real difference in children's lives while working in a collaborative team.
- Qualifications: Medical assisting training or relevant experience required; passion for patient care is essential.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Patient Care: Coordinate and assist with patient care and flow of patients and families. Monitor individual patient cycle times to ensure timeliness of patient visits and room turnover. Proactively identify problems and develop or contribute to solutions. Assist co-workers after completion of own duties. May function as a departmental liaison or resource. Provide technical expertise and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.
- Customer Service: Serve as a customer advocate to best support and meet the needs of patients and families. Respond quickly to family requests and concerns and interact with customers utilizing a courteous, attentive and conscientious customer focus. Provide appropriate education/information to patients and/or families.
- Collaboration: May serve as a major support or lead on departmental processes, projects and policies. Work collaboratively/cooperatively with others to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledge others’ skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Model and promote a positive and professional work environment/atmosphere.
- Data Management: Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
- Laboratory Work and Testing: Manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.
Job Qualifications
- (1) Graduate of a program in Medical Assisting AND No directly related experience OR (2) Completion of a formal medical services training program of the US armed forces OR (3) One year of work experience in a related job discipline.
Position Details
- Primary Location: Southgate Primary Care
- Schedule: Full time
- Shift: Rotating (United States of America)
- Department: CCHMC Southgate Primary Care
- Employee Status: Regular
- FTE: 1
- Weekly Hours: 40
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose.
If you want to be the best you can be, you can do it at Cincinnati Children’s.
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years. Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding. Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025). One of the nation’s America’s Most Innovative Companies as noted by Fortune. Consistently certified as a great place to work. A Leading Disability Employer as noted by the National Organization on Disability. Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC).
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive Job Description Provided Upon Request. Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability.
Medical Assistant - Southgate/Cold Spring Primary Care - Full-Time employer: Cincinnati Children's Office of Academic Affairs and Career Development
Cincinnati Children’s is an exceptional employer, renowned for its commitment to children's health and a holistic team approach that fosters collaboration and innovation. With a strong focus on employee growth, we offer comprehensive training and support, ensuring our staff can thrive in a positive work environment. Located in Southgate, our facility is consistently recognised as one of the best places to work, providing meaningful opportunities to make a difference in the lives of children and their families.
Contact Detail:
Cincinnati Children's Office of Academic Affairs and Career Development Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Assistant - Southgate/Cold Spring Primary Care - Full-Time
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work at Cincinnati Children’s. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your patient care skills and customer service techniques. Think of examples from your past experiences that showcase your ability to handle patient flow and collaborate with a team.
✨Tip Number 3
Show your passion for paediatric care! During interviews, express why you want to work specifically at Cincinnati Children’s and how you align with their mission to improve children’s health.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team.
We think you need these skills to ace Medical Assistant - Southgate/Cold Spring Primary Care - Full-Time
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Medical Assistant role. Highlight your relevant experience in patient care and customer service, as these are key aspects of the job.
Showcase Your Skills:Don’t forget to mention any technical expertise or clinical services you’ve provided in previous roles. We want to see how you can contribute to our team and support patient care effectively.
Be Personable:Since this role involves working closely with patients and families, let your personality shine through! Share examples of how you've built positive relationships in past jobs to show us you're a great fit.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role at Cincinnati Children’s.
How to prepare for a job interview at Cincinnati Children's Office of Academic Affairs and Career Development
✨Know Your Patient Care Basics
Make sure you brush up on the fundamentals of patient care. Understand the flow of patients and how to monitor their cycle times. Be ready to discuss how you would proactively identify problems and contribute to solutions in a busy environment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've acted as a customer advocate in previous roles. Think about times when you responded quickly to requests or concerns, and be ready to explain how you provided education and support to patients and families.
✨Emphasise Team Collaboration
Cincinnati Children’s values teamwork, so come prepared to discuss your experience working collaboratively with others. Share specific instances where you’ve developed positive relationships with colleagues and how you’ve contributed to team goals.
✨Demonstrate Data Management Knowledge
Familiarise yourself with data management practices relevant to medical assisting. Be ready to talk about your experience with maintaining patient records, adhering to documentation practices, and managing specimens according to protocols.
