At a Glance
- Tasks: Assist with patient care and ensure smooth flow for families and patients.
- Company: Cincinnati Children’s, dedicated to improving children’s health.
- Benefits: Full-time position with a supportive team and career growth.
- Other info: Join a collaborative environment focused on holistic care and innovation.
- Why this job: Make a real difference in children's lives while gaining valuable experience.
- Qualifications: Medical assisting training or relevant experience required.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Patient Care: Coordinate and assist with patient care and flow of patients and families. Monitor individual patient cycle times to ensure timeliness of patient visits and room turnover. Proactively identify problems and develop or contribute to solutions. Assist co-workers after completion of own duties. May function as a departmental liaison or resource. Provide technical expertise and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.
- Customer Service: Serve as a customer advocate to best support and meet the needs of patients and families. Respond quickly to family requests and concerns and interact with customers utilizing a courteous, attentive and conscientious customer focus. Provide appropriate education/information to patients and/or families.
- Collaboration: May serve as a major support or lead on departmental processes, projects and policies. Work collaboratively/cooperatively with others to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledge others’ skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Model and promote a positive and professional work environment/atmosphere.
- Data Management: Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
- Laboratory Work and Testing: Manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.
Job Qualifications:
- Graduate of a program in Medical Assisting AND No directly related experience OR
- Completion of a formal medical services training program of the US armed forces OR
- One year of work experience in a related job discipline.
Position Details:
- Primary Location: Southgate Primary Care
- Schedule: Full time
- Shift: Rotating (United States of America)
- Department: CCHMC Southgate Primary Care
- Employee Status: Regular
- FTE: 1
- Weekly Hours: 40
About Us: At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Medical Assistant - Southgate/Cold Spring Primary Care - Full-Time employer: Cincinnati Children's Office of Academic Affairs and Career Development
Cincinnati Children’s is an exceptional employer that prioritises the well-being of both its patients and employees. With a strong commitment to family-centred care, our collaborative work culture fosters professional growth and development, ensuring that every team member feels valued and empowered. Located in Southgate, we offer a supportive environment where you can make a meaningful impact on children's health while enjoying comprehensive benefits and flexible working arrangements.
Contact Detail:
Cincinnati Children's Office of Academic Affairs and Career Development Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Assistant - Southgate/Cold Spring Primary Care - Full-Time
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cincinnati Children’s through LinkedIn or other platforms. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and customer service. Think about how you can demonstrate your ability to provide flexible, culturally competent care. We want to see your passion for making children’s health better!
✨Tip Number 3
Show off your teamwork skills! During interviews, share examples of how you’ve collaborated with others in past roles. Highlighting your ability to develop positive working relationships will resonate well with the team-oriented culture at Cincinnati Children’s.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows that you’re genuinely interested in the position and the organisation.
We think you need these skills to ace Medical Assistant - Southgate/Cold Spring Primary Care - Full-Time
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Medical Assistant role. Highlight your relevant experience in patient care and customer service, as these are key aspects of the job. We want to see how you can contribute to our mission!
Showcase Your Skills:Don’t forget to mention any technical expertise or clinical services you've provided in previous roles. We love seeing candidates who can flexibly adapt to the needs of patients and families, so let us know how you've done this before!
Be Personable:Remember, we’re looking for someone who can build positive relationships with both patients and colleagues. Use your application to convey your collaborative spirit and customer-focused attitude. A friendly tone can go a long way!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cincinnati Children’s!
How to prepare for a job interview at Cincinnati Children's Office of Academic Affairs and Career Development
✨Know Your Patient Care Basics
Make sure you brush up on your patient care knowledge. Understand the family-centred care model and be ready to discuss how you would coordinate and assist with patient flow. Think about examples from your past experiences where you proactively identified problems and contributed to solutions.
✨Show Off Your Customer Service Skills
Customer service is key in this role, so prepare to share specific instances where you acted as an advocate for patients and families. Highlight how you responded to their needs and concerns, and demonstrate your ability to communicate effectively and courteously.
✨Collaboration is Key
This position requires teamwork, so think of examples that showcase your ability to work collaboratively. Be ready to discuss how you've developed positive working relationships with colleagues and how you’ve supported team members in achieving common goals.
✨Data Management Know-How
Familiarise yourself with data management practices relevant to medical assisting. Be prepared to talk about your experience with maintaining patient records and adhering to documentation practices. Mention any specific tools or systems you’ve used to manage data efficiently.
