Senior Product Owner

Salary: £65,900 - £78,000 + up to 15% bonus + Private Medical

Location: Hybrid - travel to Manchester and London required on occasion (Ideally Manchester once a week)

Working Hours: Monday - Friday, 37.5 hours per week (9:00am – 5:30pm)

Job Status: Permanent

At cinch our mission is simple - to remove the faff from buying and owning cars, giving customers more choice, with more ease. Already the UK’s largest online used car retailer, we’re expanding our offering with an exciting roadmap of online and physical retail solutions.

What you’ll be working on:

• Own the vision, roadmap and day‑to‑day delivery for the Marketplace squad
• Define and deliver a seamless omni‑channel sales experience across Marshall and cinch
• Partner with customer‑facing teams to deliver unified in‑store tooling that elevates both digital and physical journeys
• Develop enterprise‑level services that support thousands of users, working closely with Tech Ops teams to ensure reliability, scalability and smooth delivery
• Manage key technology relationships across cinch’s partner network
• Turn complex problems into clear, actionable opportunities that boost productivity, purchasing and aftersales performance
• Lead and empower a multidisciplinary team to deliver high‑impact outcomes
• Communicate a clear vision and translate it into achievable goals
• Plan and manage your delivery pipeline while navigating cross‑team dependencies
• Turn user insights into well‑defined stories that guide your team

Things we look for in you:

• Commercially minded, able to weigh customer value against near‑term gains and long‑term return on investment
• Operationally sharp, quickly understanding in‑store operational processes and identifying synergies and efficiencies across first and third‑party systems
• Confident facilitator who drives collaboration and smart decision‑making
• Skilled communicator able to challenge, influence and build strong relationships
• Data‑driven, with a knack for interpreting insights and defining success signals
• Obsessed with the “why,” consistently cutting through noise to what matters
• Inclusive leader who inspires and aligns designers and engineers
• Curious, proactive and energised by solving ambiguous problems

Things we’d love to see:

• Experience building or improving enterprise level tooling to drive tangible results and measurable ROI
• Automotive background (OEM, Franchise or Independent Retailer) — useful but not essential
• Ability to simplify complex initiatives into clear narratives for c-suite leaders and senior stakeholders
• Confidence working within regulated environments
• Strong ability to balance commercial goals with great customer outcomes
• Excellent negotiation skills across internal and external partners

Location: We have offices in London, Manchester, Bedford and Hook. Most of our Product & Engineering teams are based in Manchester but we are actively expanding our presence outside of Manchester. We welcome applicants from across the UK who can work in a hybrid model.

Selection process: this will typically involve an initial chat with one of our recruitment team followed by a selection of competency-based interviews with stakeholders and the hiring manager.

Building the right workplace: Feel you would be good for this job but don’t meet every single requirement? We want to build an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align, we encourage you to apply anyway.

cinch’s benefits programme sees that our people are supported both in and out of work. We offer:

• Competitive salaries and bonuses
• A company pension scheme
• An Employee Assistance Programme
• Access to trained mental health first aiders
• Enhanced maternity, paternity, and adoption leave
• And so much more!

In making the most out of a career at cinch you need to be curious, creative, and collaborative. Join us as we continue to accelerate, defy expectations, and revolutionise an entire industry.

cinch wants to help all kinds of people in the UK find and buy a car. Representation matters. Being free to be the best of who you are as you soar to professional greatness is the kind of business we commit to creating.