cinch Derby store is seeking a Customer Support Executive to guide customers through their car-buying journey. You will be the first point of contact across in-store, phone, email, SMS and digital channels, resolving queries and arranging appointments.
The role requires prior customer-focused experience, strong communication, and a proactive, empathetic approach to deliver faff-free service and build lasting relationships. This is a 40-hour week with weekend work.
Customer Experience Executive — Auto Retail (Derby) employer: cinch
Cinch, as part of the Constellation Automotive Group, offers a dynamic and innovative work environment in Milton Keynes, where creativity and collaboration thrive. Employees benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth, making it an excellent place for those looking to make a meaningful impact in digital marketing. With a focus on performance and teamwork, cinch fosters a culture that encourages continuous learning and development, ensuring that every team member can reach their full potential.
