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For Companies At a Glance
- Tasks: Deliver exceptional vehicle handovers and ensure customer satisfaction with every car.
- Company: Join cinch, the UK's largest online used car retailer, part of Constellation Automotive Group.
- Benefits: Enjoy competitive salary, bonuses, pension scheme, and enhanced family leave.
- Why this job: Be part of a dynamic team revolutionising the car buying experience.
- Qualifications: Full UK driving licence and a positive, proactive attitude required.
- Other info: Great career growth opportunities in a supportive, inclusive environment.
The predicted salary is between 26000 - 36400 £ per year.
About The Role
Salary: £26,000
Location: Avonmouth
Working Hours: 44 hours per week, between the hours of 6am-6pm - Rotating shift pattern
Job Status: Permanent
At cinch our mission is simple - to remove the faff from buying and owning cars, giving customers more choice, with more ease. Already the UK's largest online used car retailer, we’re expanding our offering with an exciting roadmap of online and physical retail solutions.
What you’ll be working on:
- As a Vehicle Handover Specialist, you will play a key role in delivering an exceptional end-to-end experience for cinch customers.
- Collect and deliver vehicles daily between cinch sites and customers, ensuring safe and efficient transport.
- Carry out vehicle checks and inspections, preparing each car to cinch's high standards before handover.
- Provide a full, friendly and informative handover experience, including a complete walkaround and answering customer questions.
- Support customers with car-related queries, helping them feel confident and comfortable with their new vehicle.
- Work as part of a coordinated team of drivers to deliver a consistently excellent customer experience.
Things we look for in you:
- Experience in automotive or driving is desirable but not required as full training will be given.
- A 'can-do' attitude for this hands-on, physical role where no two days are the same.
- Organised and proactive.
- Punctual with great time management skills.
- Exceptional customer service skills.
- Ability to work alone or within a team.
- Held a Full UK Licence for more than 2 years, with 9 or less points.
cinch's benefits programme sees that our people are supported both in and out of work. We offer:
- Competitive salaries and bonuses.
- A company pension scheme.
- An Employee Assistance Programme.
- Access to trained mental health first aiders.
- Enhanced maternity, paternity, and adoption leave.
- And so much more.
In making the most out of a career at cinch you need to be curious, creative, and collaborative. Join us as we continue to accelerate, defy expectations, and revolutionise an entire industry.
cinch wants to help all kinds of people in the UK find and buy a car. Representation matters, and doing your job while not being your authentic self is not faff-free.
Vehicle Handover Specialist in Hook employer: Cinch Cars
Contact Detail:
Cinch Cars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Handover Specialist in Hook
✨Tip Number 1
Get to know cinch and its mission! Familiarise yourself with their values and what they stand for. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Vehicle Handover Specialist, you'll be interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and ensure you can provide that friendly, informative handover experience.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the cinch family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Vehicle Handover Specialist in Hook
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for cars and customer service shine through. We want to see that you're excited about the role and ready to contribute to our mission of making car ownership easier for everyone.
Tailor Your CV: Make sure your CV highlights relevant experience, even if it's not directly in the automotive field. Focus on skills like customer service, organisation, and teamwork, as these are key for a Vehicle Handover Specialist at cinch.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the cinch family!
How to prepare for a job interview at Cinch Cars
✨Know the Role Inside Out
Before your interview, make sure you understand what a Vehicle Handover Specialist does. Familiarise yourself with the key responsibilities like vehicle inspections and customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering an exceptional customer experience, be ready to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your suitability for the position.
✨Be Prepared for Practical Questions
Expect some practical questions related to vehicle checks or handling customer queries. Brush up on basic automotive knowledge and think through how you'd approach common scenarios. This will show that you're proactive and ready to tackle the hands-on aspects of the job.
✨Emphasise Teamwork and Flexibility
This role involves working as part of a team, so highlight your ability to collaborate effectively. Share experiences where you've worked well with others, and express your willingness to adapt to different situations. This will align with cinch's values of curiosity and collaboration.
