At a Glance
- Tasks: Lead product strategy to enhance customer engagement and drive conversion.
- Company: Join a dynamic team at Constellation Retail, transforming the car buying experience.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and flexible working arrangements.
- Other info: Embrace diversity and inclusion while building innovative AI-enabled customer journeys.
- Why this job: Make a direct impact on growth and customer experience in a disruptive industry.
- Qualifications: Proven experience in product leadership within high-scale B2C environments.
The predicted salary is between 60000 - 80000 £ per year.
About The Role
Salary: Competitive + Car Allowance + Bonus
Location: Hybrid - Based from home & travel to Milton Keynes once a week & Manchester once a month
Working Hours: Monday - Friday, 37.5 hours per week (9:00am – 5:30pm)
Job Status: Permanent
Role Overview
This role owns the entry point to our ecosystem, how customers find us, engage with us, and convert. Constellation Retail brings together cinch and Marshall Motor Group and we’re redefining how customers discover, choose and buy cars. If it impacts growth, engagement or funnel performance, it sits here.
What you’ll be working on
- Conversion as a Product Discipline
- Own and optimise the end‑to‑end acquisition and engagement funnel
- Drive measurable improvements in conversion, activation, and revenue
- Treat conversion as a continuous system
- The Customer Entry Point
- Redefine how customers search, discover and navigate our platform
- Lead the shift toward intuitive, low‑friction, AI‑powered experiences (including conversational interfaces)
- Build journeys that feel seamless, intelligent, intuitive and customer led
- Data‑Led Decision Making
- Establish a culture where every decision is backed by insight
- Define clear success metrics and ensure teams are accountable to them
- Use experimentation, behavioural data and customer insight to drive prioritisation
- Strategy → Roadmap → Impact
- Own the vision and roadmap for Acquisition & Engagement
- Translate strategy into clear, focused delivery plans
- Balance short‑term gains vs long‑term capability building
- Leadership & Execution
- Lead a tribe of 3‑4 cross‑functional squads (Product, Engineering, Design, Data)
- Set a high bar for ownership, pace and quality
- Develop Product Managers into strong, commercially‑minded leaders
- Stakeholder Influence & Trade‑offs
- Work directly with senior stakeholders across Commercial, Marketing, Operations and Tech
- Make clear, confident prioritisation decisions with the ability to stand behind them
- Simplify complexity and align teams around what matters most
- Product × Engineering × Design
- Partner deeply with Engineering with clear requirements and strong technical alignment
- Ensure Design is central to the product build and enhancements backed by research and data
- Operate as one team delivering outcomes
- Build for Scale
- Make smart build vs buy decisions
- Ensure we’re creating scalable, reusable capabilities
- Leverage AI and data to unlock personalisation and efficiency at scale
Things we look for in you
- Proven Head of Product / Lead Product experience in high‑scale B2C or marketplace environments
- Hands‑on leader who has led product teams to deliver end‑to‑end user products and propositions
- Ability to handle a high‑degree of complexity
- Proven ability to manage senior stakeholders with competing priorities, creating alignment by clearly linking product decisions and new capabilities to measurable business and P&L outcomes
- Comfortable with ambiguity, turning it into a cohesive & exciting product strategy driving successful outcomes for our customers
- Strong track record of driving conversion and growth through product
- Experience owning customer‑facing journeys where UX directly impacts revenue
- You understand how product decisions translate into P&L impact
- You prioritise based on value
- You’re comfortable being accountable for real business outcomes
- You’re deeply data‑led
- You know how to set up and run experimentation at scale
- You can turn insight into clear action
- Strong grasp of current tech stacks and architectures
- Comfortable in build‑first environments, with clear judgement on when to buy
- Able to translate between product intent and engineering execution
You can lead and influence
- You bring clarity to complex environments with the ability to translate, inspire and lead
- You influence senior stakeholders without authority
- You drive accountability by building teams that own their outcomes and can tie results to business metrics and priorities
Why This Role?
- Own one of the most commercially critical areas of the business
- Direct impact on growth, revenue and customer experience
- Work across both a pure digital platform (cinch) and a physical + digital hybrid (Marshall)
- Build modern, AI‑enabled customer journeys in an industry ready for disruption
Benefits
- Competitive salaries and bonuses
- A company pension scheme
- Private Healthcare (Bupa)
- An Employee Assistance Programme
- Access to trained mental health first aiders
- Enhanced maternity, paternity, and adoption leave
- And so much more!
Diversity and Inclusion
cinch wants to help all kinds of people in the UK find and buy a car. So it makes good sense to have all kinds of people working with us on the challenge. Conversations and the decisions they lead to are better for featuring different voices. Representation matters. And doing your job while not being your authentic self is not faff‑free. Being free to be the best of who you are as you soar to professional greatness is the kind of business we commit to creating, as one.
Head of Product in Milton Keynes employer: Cinch Cars Limited
At Constellation Retail, we pride ourselves on being an exceptional employer that champions innovation and inclusivity. Our hybrid work model allows for flexibility while fostering a collaborative environment where employees can thrive and grow, particularly in the dynamic role of Head of Product. With competitive salaries, comprehensive benefits, and a commitment to diversity, we empower our team to redefine customer experiences in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you know what we do and how you can make an impact. Tailor your answers to highlight your experience with conversion and customer journeys.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with our goals, especially around data-led decision making and leading cross-functional teams. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Head of Product in Milton Keynes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Product role. Highlight your experience in B2C or marketplace environments, and showcase how you've driven conversion and growth through product decisions.
Showcase Your Leadership Skills:We want to see how you've led product teams and influenced senior stakeholders. Share specific examples of how you've managed competing priorities and created alignment within your teams.
Be Data-Driven:Since this role is all about data-led decision making, include examples of how you've used data and insights to drive product strategy and measurable outcomes. Show us you can turn insight into action!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Cinch Cars Limited
✨Know Your Product Inside Out
Before the interview, dive deep into the company's products and services. Understand how they impact customer journeys and conversion rates. Be ready to discuss specific examples of how you've driven product success in previous roles.
✨Showcase Your Data-Driven Mindset
Prepare to talk about how you've used data to inform your product decisions. Bring examples of metrics you've tracked and how they influenced your strategies. This role is all about data-led decision making, so demonstrate your analytical skills.
✨Demonstrate Leadership Skills
Think of instances where you've led cross-functional teams. Be ready to share how you’ve inspired and aligned diverse groups towards a common goal. Highlight your experience in developing team members into strong leaders, as this is crucial for the Head of Product role.
✨Prepare for Stakeholder Management Scenarios
Anticipate questions about managing senior stakeholders with competing priorities. Prepare examples of how you've simplified complex situations and made clear prioritisation decisions. Show that you can influence without authority and drive accountability within teams.
