cinch is hiring a CX Aftercare Executive in Hook to own the customer care journey from first contact to final resolution. You will investigate issues with empathy, communicate clearly via email and phone, and handle initial claims with care to ensure customers feel supported and confident.
Join a fast-paced team with a mission to deliver brilliant service. The role offers a permanent contract, salary of Β£28,000 per year, and a bonus opportunity up to 10% of base pay.
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CX Aftercare Specialist β Customer Delight in Hook employer: Cinch Cars Limited
Cinch Cars Limited is an exceptional employer that fosters a dynamic and collaborative work culture, particularly in the vibrant Milton Keynes/London area. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, alongside competitive benefits that support work-life balance. Join us to be part of a forward-thinking team where your contributions directly impact our success in the fast-paced ecommerce landscape.