At a Glance
- Tasks: Help customers navigate their car-buying journey with friendly advice and support.
- Company: Join a successful and growing team in a hybrid work environment.
- Benefits: Competitive salary with uncapped earnings, plus a supportive work culture.
- Other info: We celebrate diversity and create an inclusive workplace for everyone.
- Why this job: Make a real difference in customers' lives while achieving your sales goals.
- Qualifications: Strong communication skills and experience in customer service are essential.
The predicted salary is between 27000 - 49000 € per year.
About The Role
- Salary: £27,000 + On target earnings of £49,000 with uncapped earning potential
- Location: Hybrid - working from home and Corby office
- Working Hours: 40 including weekends
- Job Status: Permanent
We are currently seeking an experienced and dedicated customer sales advisor to join our successful and growing team. This is a customer support role, not just a sales position. Your sole focus is helping our customers navigate their car-buying journey, providing helpful, friendly advice and offering customers additional support around buying our additional products to protect their car.
Responsibilities:
- Understanding customer needs and matching them to the right vehicle
- Managing inbound enquiries and proactive follow‑up calls
- Achieving and exceeding individual and team sales targets
Qualifications:
- Excellent communication and customer service skills
- Self‑motivated
- Experienced in a customer facing role and/or online customer service
- Organised and results driven
Diversity and Inclusion: We welcome people from all backgrounds to join us. We believe that diversity matters and strive to create an inclusive environment.
Customer Sales Advisor employer: Cinch Cars Limited
As a Customer Sales Advisor with us, you'll be part of a dynamic and supportive team that prioritises customer satisfaction and personal growth. Our hybrid working model allows for flexibility between home and our Corby office, fostering a healthy work-life balance while offering competitive earnings potential. We are committed to diversity and inclusion, ensuring that every employee feels valued and has the opportunity to thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the customer sales advisor role.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Sales Advisor role. Highlight your customer service experience and any sales achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this position. Keep it friendly and engaging!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cinch Cars Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Sales Advisor inside out. Familiarise yourself with the car-buying process and the additional products offered. This will help you answer questions confidently and show that you're genuinely interested in helping customers.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples from your past experiences where you've successfully helped customers or resolved issues. This will demonstrate your customer service skills effectively.
✨Be Results-Driven
Highlight your ability to meet and exceed sales targets. Think of specific instances where you've achieved goals in previous roles. This will show that you're not just about making sales but also about delivering results that benefit both the company and the customers.
✨Embrace Diversity and Inclusion
Since the company values diversity, be prepared to discuss how you can contribute to an inclusive environment. Share any experiences you have working with diverse teams or how you’ve supported inclusivity in your previous roles. This will resonate well with the interviewers.
