CLM (Contract Lifecycle Management) Consultant

Cimplifi is a leading integrated legal services provider, leveraging technology and expertise to simplify the experience of eDiscovery and contract analytics for corporate legal departments and law firms. For more than two decades, clients have relied on our expertise and ingenuity to solve complex challenges, bring innovative solutions, and deliver intelligence and insight to help them manage risk, control costs, and get more done, more effectively, and with far less effort and stress.

Our strategic digital process leverages our subject-matter expertise and integrates “best of breed” artificial intelligence (AI) tools to accelerate the processing and management of legal documents. Our solutions automate complex document processing tasks by converting, centralising, and normalising legal documents before reading, interpreting, extracting, and summarising their content to drive cognitive processing, thereby striving to make organisations more efficient.

As the CLM (Contract Lifecycle Management) Consultant representing Contract Analytics & Lifecycle Management Practice, the role requires excellent communication and presentation skills. We are looking for a candidate who can leverage their experience to implement contract analytics and contract lifecycle management solutions based on past practice.

• Partners with the Lead Consultant or Solution Architect and Project Manager to build clear requirements and support the development of a DocuSign CLM strategy for each engagement.
• Participates in/leads portions of kickoff sessions, discovery workshops, and attends meetings with audiences of varying size and complexity, capturing business process information, project details, and technical requirements.
• A deep understanding of the CLM software functionality is key, and the CLM Specialist should have hands-on CLM experience, preferably on DocuSign CLM /Spring CM.
• Performs business process modeling, workflow diagrams, template deconstruction, and merge field mapping.
• Creates test cases and conducts unit and smoke testing of end-to-end solutions.
• Manages issues during UAT periods and remediates issues as needed.
• Develops training materials that reflect the solutions including admin and train the trainer materials.
• Provides excellent customer service communicating a positive, professional attitude.

Qualifications:

• Bachelor’s degree (minimum) with 2-5 years relevant experience.
• CLM experience is mandatory, preferably in an administrator role (with configuration and integration experience).
• CLM Implementation Consultant Accredited preferred.
• Able to multitask and manage multiple projects.
• Self-starter, who is independent, a creative thinker, and yet common sense oriented, with the ability to exercise good judgment and operate in an unstructured environment.
• Organizational and time management skills, and strong attention to detail are required.
• Experienced in Microsoft Office, especially Word and Excel (particularly formatting and use of formulas).
• Minimum 3 years of experience with CLM implementation, preferably on DocuSign CLM / SpringCM.
• Experience working within the Salesforce platform on an Administrative or Development level.

Our Core Values serve as the guiding principles behind all services we deliver:

• Reliable: We consistently respond faster, work harder, think smarter, and work collaboratively to support our clients’ needs, building trust and dependability.
• Inventive: We are proactive and resourceful original thinkers, capable of creating innovative solutions, and delivering time-tested results due to our training, skills, and industry knowledge.
• Adaptable: We are nimble, eager, and prepared for the challenges facing our clients, allowing us to be flexible and responsive to client needs.