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- Tasks: Process and dispatch online orders while coordinating with stock teams.
- Company: Cilento, a fast-paced retail department store with a growing online presence.
- Benefits: Flexible hours, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and play a key role in e-commerce operations.
- Qualifications: 1-3 years in retail or administration, strong organisational skills required.
- Other info: Ideal for detail-oriented individuals who thrive in fast-paced environments.
The predicted salary is between 12 - 16 £ per hour.
We are looking for a detail-oriented Online Dispatch Administrator to support our growing retail e-commerce operations. This office-based, part-time or full-time role is responsible for processing and dispatching online orders, coordinating with stock teams, and assisting with company returns. The ideal candidate has 1–3 years' experience in retail, dispatch, or administration and thrives in a fast-paced environment.
This mid-level position plays a key role in ensuring the smooth processing and dispatch of online orders. In addition to managing online dispatch, the successful candidate will assist the stock team with processing company returns, helping maintain accurate inventory and efficient stock flow.
Key Responsibilities- Process and manage daily online orders from receipt through dispatch
- Coordinate with warehouse and store teams to ensure accurate picking and packing
- Generate shipping labels, invoices, and dispatch documentation
- Liaise with courier services to coordinate collections and track deliveries
- Resolve dispatch discrepancies and delivery issues
- Maintain accurate records in order management and inventory systems
- Assist the stock team in processing company returns and updating inventory records
- Support stock control and reconciliation processes
- Contribute to improving dispatch and returns procedures
- 1–3 years' experience in e-commerce, retail operations, dispatch, or administrative roles
- Strong organizational and administrative skills
- Experience using inventory or order management systems
- Proficiency in Microsoft Office (particularly Excel and Outlook)
- Excellent attention to detail and accuracy
- Ability to multitask and work efficiently in a fast-paced office environment
- Strong communication and problem-solving skills
- Experience within a retail department store environment
- Familiarity with courier booking and tracking systems
- Understanding of stock control and returns processing
You are reliable, highly organized, and comfortable working with systems and processes. You understand the importance of accuracy in dispatch and inventory control, and you work well both independently and as part of a team.
Online Dispatch Administrator in Strabane employer: Cilento Designer Wear
Contact Detail:
Cilento Designer Wear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Dispatch Administrator in Strabane
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cilento. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in retail and dispatch aligns with the role of Online Dispatch Administrator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed orders or resolved issues in past roles. Whether it's a tricky return or a tight deadline, having real-life stories ready will demonstrate your problem-solving abilities and attention to detail.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows you're proactive!
We think you need these skills to ace Online Dispatch Administrator in Strabane
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, dispatch, or administration. We want to see how your skills match the role of Online Dispatch Administrator, so don’t be shy about showcasing your organisational prowess!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Cilento. Share specific examples of your past experiences that relate to the job description and show us your enthusiasm for the role.
Show Off Your Skills: We love candidates who can demonstrate their proficiency in Microsoft Office and any inventory management systems. If you’ve got experience with courier services or stock control, make sure to mention it – we’re all about those details!
Apply Through Our Website: To make sure your application gets into the right hands, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at Cilento Designer Wear
✨Know Your Stuff
Before the interview, make sure you understand the role of an Online Dispatch Administrator inside out. Familiarise yourself with the key responsibilities like processing orders and coordinating with stock teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experience where you've successfully managed multiple tasks or projects. Think about times when you had to keep track of inventory or resolve discrepancies—these stories will highlight your suitability for the job.
✨Brush Up on Tech Skills
Make sure you're comfortable with Microsoft Office, especially Excel and Outlook, as well as any inventory or order management systems. If you have experience with courier booking and tracking systems, mention it! Being tech-savvy can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s e-commerce operations or their approach to dispatch and returns. This shows that you're engaged and thinking critically about how you can contribute to their team.
