Senior IA/AI Consultant in London

Ciklum is looking for a full-time Intelligent Automation & AI Consultant to join our rapidly growing team and work across a wide range of clients and industries. This is a high-growth, high-performance role where you are expected to advise clients on designing and implementing solutions to transform their business areas through automation and advanced AI capabilities. This role will suit a highly driven, initiative‑taking individual who is comfortable working with senior stakeholders from multiple $bn revenue clients.

The Senior Consultant will lead the end‑to‑end project lifecycle, from strategic requirements definition and detailed process mapping to delivery governance and successful organizational change management. You will serve as the critical bridge between the client's strategic vision and the technical execution team, ensuring complex IA/AI solutions translate directly into measurable business value.

Responsibilities

• You will lead the end-to-end Business Analysis lifecycle, including complex requirements definition, detailed process modeling (AS-IS/TO-BE mapping), gap analysis, and final documentation to enable the configuration of automation solutions.
• Own the full Project Management lifecycle for a portfolio of transformation initiatives. This includes defining project charters, managing scope, schedule, and budget, mitigating critical risks, and overseeing cross‑functional teams to ensure predictable, on‑time, and on‑budget delivery.
• Design and facilitate executive-level workshops to drive alignment on the project scope and strategic objectives. You will lead stakeholder communication across all project phases, proactively managing expectations and securing organizational buy‑in.
• Act as a trusted advisor to C-level client stakeholders. You will develop robust business cases grounded in detailed BA findings, defining clear success metrics, and leading the Program Governance to ensure all projects deliver the expected ROI.
• Work closely with automation developers and business SMEs, serving as the critical bridge between business strategy and technical execution. You will lead quality assurance planning and non‑technical governance, focusing on traceability from the initial business requirement through to the final deployed solution.
• Mentor and coach junior consultants and team members on best practices in requirements gathering, process modeling, and project delivery methodologies.
• Lead the internal development of the Ciklum IA department by owning key initiatives, building sophisticated departmental assets, and actively supporting business development/pre‑sales activities.

Requirements

• Educated to degree level (or equivalent).
• Demonstrated expertise in structured Business Analysis methodologies, significant experience in leading complex requirements gathering, process mapping (e.g., BPMN), and defining technical/functional specifications for IA/AI solutions.
• Expert knowledge of agile development and waterfall project methodologies, with proven experience in delivery management and implementing project governance frameworks.
• Exceptional skill in managing project risks, issues, dependencies, and stakeholders to ensure successful project outcomes.
• Deep commercial understanding and strategic vision of emerging technologies, including Intelligent Automation and the strategic business application of contemporary AI models like Generative AI.
• Executive-level communication and presentation skills, both written and verbal, with the ability to influence C-level stakeholders on project strategy and delivery milestones.
• A comprehensive understanding of the non-technical and regulatory implications of AI, such as bias, risk mitigation, and ethical application.
• Ability to travel to client sites when required.

What’s in it for you

Ciklum offers an opportunity to work on projects with complex solutions where you communicate and work directly with clients. We offer a flexible, fantastic work culture and working environment where collaborative teamwork is what we are all about. We care about our business and employees and have created our office spaces to ensure they are comfortable and inspire ideas and creativity. Ciklum can offer a market‑leading compensation package with benefits to match.

About us

Ciklum is a Software Engineering and Solutions Company. Our 4,000+ IT professionals and consultants are in offices and delivery centres in London, India, Poland, Ukraine, and Spain. At Ciklum you will be given responsibility and support from the outset, collaborating directly with clients to help them achieve their goals. You will have the opportunity to work with blue chip clients across multiple countries including the UK and US. We are rapidly expanding across multiple regions and as a member of the UK office you will have the opportunity to get involved on projects across the globe as well as in the setup of offices in new locations.

We currently have over 100 consultants in our global Automation & AI team, with 25+ in the UK. We host regular social events to support our strong team culture here in the UK and globally. There are lots of development opportunities and you will be part of a collaborative and creative team where we encourage new ideas. We empower employees from all backgrounds to thrive, to grow in their careers, and to make a real, visible impact within the organization and beyond. We are strong believers in building each individual's brand and allowing team members to lead on offerings that they are passionate about.

Explore, empower, engineer with Ciklum. Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.