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- Tasks: Manage client accounts and drive digital transformation initiatives for top-tier clients.
- Company: Join Ciklum, a leading custom product engineering company with a collaborative culture.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Why this job: Lead innovative projects and shape the future of technology with industry giants.
- Qualifications: 8+ years in account management, strong commercial acumen, and tech-savvy.
- Other info: Be part of a fast-growing team that values innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Ciklum is looking for an Associate Account Director to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As an Associate Account Director, become a part of a cross-functional development team engineering experiences of tomorrow. We are looking for an experienced Associate Account Director with a minimum of 8 years’ experience to manage and grow existing client business for our digital product and service offerings. It’s an individual contributor role with a primary focus on creating trusted partnerships where Ciklum delivers large scale innovation and digital platforms to support the growth of our largest clients in the Consumer industry verticals.
You will be accountable for the overall growth, profitability and client satisfaction within your Account / Portfolio and partner with our delivery management function, (and other supporting functions) to ensure ongoing services are delivered to specification, time and budget.
Responsibilities:
- Accountable for developing and delivering the Account / Portfolio Plan and long-term strategy, forming a deep understanding of their business/s and overall market
- Manage client account/s and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties
- Support technological and digital transformation conversations and initiatives at a strategic level
- Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum’s services and solutions and meet the clients’ needs
- Manage the account and delivery team performance
- Manage escalations for client account and provide help/support to team members by acting as the single point of contact
- Work with the Account group leader to ensure robust and seamless governance and escalation management, (where required) for the account
- Identify and manage engagement risks, flagging issues early managing to resolution
- Achieve quarterly targets/quotas and KPI’s for client accounts
- Lead opportunities through all stages of the sales process from prospect to delivery
- Ensure pipeline quality and quantity in CRM and follow Ciklum sales process
Requirements:
- Minimum of 8 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements
- Demonstrable knowledge of the Consumer vertical including latest industry trends and operational expertise
- Experience in selling custom software development and/or digital transformation services is highly preferred
- Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy
- Strong commercial and contractual acumen
- Capability to own and manage account level P&L responsibility including client contracts, invoicing etc
- Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams
What’s in it for you?
- Private Equity backed environment to foster growth and collaboration
- Great earning potential for the entrepreneurial high performer
- Build your career in a proven successful high growth company with unique service offering on the market
- Variety of knowledge sharing, training and self-development opportunities
About us:
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. Ciklum is growing fast—inviting experienced professionals to lead digital transformation alongside Fortune 500 clients. Be part of a company where innovation and impact go hand in hand.
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
Associate Account Director in England employer: Ciklum
Contact Detail:
Ciklum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Director in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Associate Account Director role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your past successes in client account management and digital transformation. When you get the chance to chat with potential employers, let them see how you can bring value to their team.
✨Tip Number 3
Practice your pitch! You’ll want to be able to clearly articulate how your experience aligns with the needs of Ciklum. Role-play interviews with friends or use online resources to refine your approach and boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Ciklum and being part of our innovative team.
We think you need these skills to ace Associate Account Director in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Account Director role. Highlight your experience in client account management and digital transformation, as these are key for us at Ciklum.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've built strong client relationships and delivered successful projects in the past.
Showcase Your Industry Knowledge: Demonstrate your understanding of the Consumer vertical and current industry trends. This will show us that you’re not just experienced, but also knowledgeable about the market we operate in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Ciklum
✨Know Your Stuff
Before the interview, dive deep into Ciklum's services and recent projects. Understand their approach to digital transformation and how they support clients in the Consumer industry. This knowledge will help you demonstrate your genuine interest and ability to contribute.
✨Showcase Your Experience
With a minimum of 8 years in client account management, be ready to share specific examples of how you've built strong relationships and driven growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Engage with the Interviewers
Don’t just answer questions—engage in a conversation! Ask insightful questions about Ciklum’s future projects or challenges they face in the Consumer vertical. This shows that you're not only interested in the role but also in the company's direction.
✨Demonstrate Your Strategic Thinking
As an Associate Account Director, you'll need to think strategically. Be prepared to discuss how you would develop and deliver an Account/Portfolio Plan. Share your thoughts on managing risks and ensuring client satisfaction, as these are key aspects of the role.