Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts and build strong relationships while driving digital transformation.
- Company: Join Ciklum, a leading custom product engineering company with a global team.
- Benefits: Competitive salary, growth opportunities, and a collaborative work environment.
- Why this job: Be part of innovative projects that redefine industries and impact lives.
- Qualifications: 8+ years in account management with expertise in the Consumer sector.
- Other info: Dynamic, fast-paced environment with excellent career development prospects.
The predicted salary is between 48000 - 72000 £ per year.
Ciklum is looking for an Associate Account Director to join our team full-time in the United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As an Associate Account Director, become a part of a cross-functional development team engineering experiences of tomorrow. We are looking for an experienced Associate Account Director with a minimum of 8 years’ experience to manage and grow existing client business for our digital product and service offerings. It’s an individual contributor role with a primary focus on creating trusted partnerships where Ciklum delivers large scale innovation and digital platforms to support the growth of our largest clients in the Consumer industry verticals.
You will be accountable for the overall growth, profitability and client satisfaction within your Account / Portfolio and partner with our delivery management function, (and other supporting functions) to ensure ongoing services are delivered to specification, time and budget.
Responsibilities:
- Accountable for developing and delivering the Account / Portfolio Plan and long-term strategy, forming a deep understanding of their business/s and overall market
- Manage client account/s and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties
- Support technological and digital transformation conversations and initiatives at a strategic level
- Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum’s services and solutions and meet the clients’ needs
- Manage the account and delivery team performance
- Manage escalations for client account and provide help/support to team members by acting as the single point of contact
- Work with the Account group leader to ensure robust and seamless governance and escalation management, (where required) for the account
- Identify and manage engagement risks, flagging issues early managing to resolution
- Achieve quarterly targets/quotas and KPI’s for client accounts
- Lead opportunities through all stages of the sales process from prospect to delivery
- Ensure pipeline quality and quantity in CRM and follow Ciklum sales process
Requirements:
- Minimum of 8 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements
- Demonstrable knowledge of the Consumer vertical including latest industry trends and operational expertise
- Experience in selling custom software development and/or digital transformation services is highly preferred
- Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy
- Strong commercial and contractual acumen
- Capability to own and manage account level P&L responsibility including client contracts, invoicing etc
- Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams
What’s in it for you?
- Private Equity backed environment to foster growth and collaboration
- Great earning potential for the entrepreneurial high performer
- Build your career in a proven successful high growth company with unique service offering on the market
- Variety of knowledge sharing, training and self-development opportunities
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
Associate Account Director in City of London employer: Ciklum
Contact Detail:
Ciklum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Director in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Associate Account Director role.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your past successes in client account management. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching Ciklum and their services. Understand their market and be ready to discuss how your experience aligns with their needs. We want to see that you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Ciklum.
We think you need these skills to ace Associate Account Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Account Director role. Highlight your experience in client account management and digital transformation, as these are key for us. Use specific examples that showcase your skills and achievements in similar roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Ciklum. Mention your understanding of the Consumer vertical and how you can contribute to our growth. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities; showcase your achievements! Use metrics and specific outcomes to demonstrate how you've successfully managed accounts and driven client satisfaction in the past. We love numbers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us see what you’ve got!
How to prepare for a job interview at Ciklum
✨Know Your Stuff
Before the interview, dive deep into Ciklum's services and the Consumer industry. Understand their digital transformation initiatives and be ready to discuss how your experience aligns with their needs. This shows you’re not just interested in the role but also invested in their mission.
✨Build Rapport
As an Associate Account Director, relationship management is key. During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current projects and challenges, and share relevant experiences that demonstrate your ability to foster strong partnerships.
✨Showcase Your Achievements
Prepare specific examples of how you've successfully managed client accounts and driven growth in previous roles. Use metrics to highlight your achievements, like exceeding targets or improving client satisfaction. This will help illustrate your capability to deliver results for Ciklum.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think through potential challenges you might face in the role and how you would address them. This will demonstrate your readiness to tackle the complexities of account management at Ciklum.