At a Glance
- Tasks: Manage contractor performance and ensure high-quality void works are delivered efficiently.
- Company: Join a values-driven team committed to making a real difference in property services.
- Benefits: Enjoy flexible working, 30 days' leave, and a generous pension scheme.
- Other info: Be part of a supportive team that celebrates diversity and promotes collaboration.
- Why this job: Make a positive impact on homes and communities while developing your career.
- Qualifications: Proven experience in contract management and strong communication skills required.
The predicted salary is between 37800 - 46200 £ per year.
Are you a confident, proactive Contract Manager who thrives in a fast-paced environment and is passionate about delivering excellent property services? Join our Repairs Team and play a key role in delivering high-quality void works, helping us get homes ready for customers quickly, safely and to the right standard.
As a Contract Manager, you’ll take the lead on managing the performance of our void contractors, supporting strategic contract administration, and driving continuous service improvements. You’ll work closely with operational teams and stakeholders to ensure quality, value for money, and a great customer experience. You will need to have experience of overseeing several contractors simultaneously, managing the delivery of a large programme of void property repairs and refurbishments across multiple locations. You'll be confident in driving performance, maintaining quality standards, and ensuring homes are ready for re-let efficiently and safely. Unfortunately, we won’t be able to consider applicants without this experience.
What You’ll Be Doing
- Managing contractor performance, ensuring void works are delivered on time, within budget and to a high standard
- Monitoring work in progress, resolving issues and ensuring completion targets are achieved
- Supporting operational teams and holding contractors to account for quality and performance
- Leading review meetings and identifying opportunities for service improvement
- Acting as a point of escalation for complaints and performance issues
- Using data and insight to support proactive service delivery and decision-making
- Building strong relationships with internal teams, contractors and stakeholders
- Supporting risk management, audits and compliance activities
What We’re Looking For
- Proven Contract Management Experience - experience managing contractor performance, KPIs and resolving escalations
- Strong Communication and Stakeholder Skills - able to build relationships and challenge constructively when needed
- Commercial Awareness - confident managing budgets, forecasts and value for money
- Initiative and Problem-Solving Ability - able to make sound decisions and drive improvements
- Organisational and Prioritisation Skills - able to manage competing priorities in a fast-paced environment
- Customer-Focused and Collaborative Approach - committed to delivering great outcomes and promoting a 'one team' culture
- Relevant Property Knowledge - understanding of property maintenance, compliance and Health & Safety
Why join us?
We’re committed to delivering Simple, Safe, and Smart services. Our values - Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, and Pull together - are at the heart of everything we do. If you share these values and want to make a real impact, we’d love to hear from you. You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.
Here’s what you’ll get when you join us:
- Flexible and hybrid working
- 30 days' annual leave, plus bank holidays
- Up to 10% pension contribution, matched 1:1
- Two additional paid volunteering days each year
- Flexible benefits scheme, including options for healthcare, dental care, and more
What To Expect From Our Recruitment Process
We’re committed to a fair, inclusive, and transparent recruitment process. Shortlisted candidates will be invited to attend an in-person interview on the following dates: Stage One: 20th August, 21st August and 24th August on MS Teams. Stage Two: 27th August in person at our Lambeth Office. You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. A full UK driving licence and access to a vehicle is desirable. This role will involve travel to offices and contractor locations, including Waterloo, Pitsea, Houghton Hall, Loughton and Houghton Regis.
If you’re a proactive, values-led professional who enjoys building relationships, solving problems and delivering results for customers, we’d love to hear from you. Closing date: 16th August 2026.
Voids Contract Manager in London employer: CIH Scotland
Peabody is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where collaboration and innovation thrive. With a strong focus on community impact, you will have the opportunity to make a meaningful difference in residents' lives while benefiting from professional growth opportunities and comprehensive training programs. Located in a vibrant area, Peabody provides a dynamic environment that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Voids Contract Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Voids Contract Manager at CIH Scotland!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like CIH Scotland or be willing to refer you for that Voids Contract Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from CIH Scotland who’s on the lookout for their next Voids Contract Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Voids Contract Manager role at CIH Scotland!
We think you need these skills to ace Voids Contract Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at CIH Scotland. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at CIH Scotland
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at CIH Scotland. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
