Chartered Institute of Housing (CIH) is seeking a Membership Support Officer to be the first point of contact for members and customers, handling enquiries via telephone and email. You will support membership growth, renewals, and retention while delivering a positive and professional experience.
We value relationship-building and clear communication, with experience in customer service in a fast-paced environment. Equality and inclusivity are central to CIH’s approach to recruitment.
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Membership Experience Specialist in Coventry employer: CIH Scotland
Peabody is an exceptional employer committed to fostering a culture of diversity and inclusion, making it a rewarding place to work. With a focus on employee growth and development, you will have the opportunity to shape impactful strategies that enhance belonging for both residents and colleagues. Located in one of the UK's largest housing associations, Peabody offers a collaborative environment where your contributions are valued and can lead to meaningful change.