Team Leader - Housing Support in Worthing

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are 'Be open, be compassionate and be bold' and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focused culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.

We have a new and exciting opportunity for a Team Leader to join our West Sussex Service. As part of our Housing Support team, you will work flexibly and creatively to ensure what is needed to have the most positive impact for all who are referred to our service.

Location: Countywide, throughout West Sussex

Hours: Full time, 37.5 per week

Contract Type: Permanent

Responsibilities

• Lead and motivate a team of Housing Support Workers delivering a county-wide service across West Sussex, helping people access and sustain settled accommodation while supporting their recovery journey.
• Provide effective operational leadership, including supervision, performance management, recruitment, induction and staff development.
• Ensure high-quality, person-centred support that promotes independence, positive outcomes and effective risk management.
• Develop strong referral pathways and partnerships with housing, health and social care services to support people at risk of homelessness.
• Ensure wraparound support is available for individuals in emergency, temporary, supported accommodation or at risk of homelessness across West Sussex.
• Work closely with local authorities, housing providers and community partners to improve joint working and achieve the best outcomes for service users.
• Monitor service performance, maintain accurate records and drive continuous improvement in line with programme objectives.

About you:

• Experience of leading and developing teams within housing, health, social care, substance misuse or related services.
• Knowledge of delivering high-quality, outcome-focused services and managing performance effectively.
• Good understanding of substance misuse, recovery and the challenges faced by people with complex needs, including homelessness.
• Excellent knowledge of Adult and Children safeguarding policies and practices and experience of embedding these operationally.
• Experience of working collaboratively with local authorities, housing providers, health services and other partner agencies.
• Knowledge of housing pathways, tenancy sustainment and homelessness prevention as well as relevant legislation would be an advantage.
• Strong leadership, communication and relationship-building skills, with the ability to inspire and support others.
• Competent in the use of Microsoft Office applications, including Word, Excel and Outlook.

What we will give to you:

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We're committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you'll feel encouraged and valued from your very first day.
• Where possible, we're open to discussing working patterns that help you maintain a healthy work-life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Salary Range (pro rata if part time): CGL points 31 to 33 (£36,101.10 - £38,114.53)

ILW / OLW /Fringe: N/A - Outside London Weighting Area

If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details:

Mark Webb | Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.