At a Glance
- Tasks: Support vulnerable tenants in managing their homes and resolving tenancy issues.
- Company: Leading housing provider in Sussex with a focus on community support.
- Benefits: Competitive salary, health cashback scheme, interest-free loans, and 25 days holiday.
- Other info: Join a supportive team with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Strong communication skills and a passion for helping others; housing experience is a plus.
The predicted salary is between 34800 - 35800 £ per year.
Application Deadline: 21 June 2026
Department: Housing
Employment Type: Permanent
Location: West Sussex - Worthing
Compensation: GBP 34,800 per year
Location Office base in Worthing. Working flexibly between the office, site visits and home, covering the West Sussex area. Salary GBP 34,800 plus GBP 1,000 annual essential car user allowance, and mileage allowance.
Hours: 37 hours per week
What you'll be doing:
We are a specialist landlord of supported housing for around 550 tenants and shared owners across Sussex, often in partnership with Local Authorities and other Registered Providers providing housing for vulnerable individuals across the Sussex area. We provide support for our tenants to help them manage their tenancy and maintain their home. In addition, around one in six of our tenants receive support from our learning disability support services. Working within a dedicated and experienced housing management team and reporting to the Manager, Housing Services, you will work collaboratively with in‑house support staff and key stakeholders to provide a sensitive and responsive service to tenants with identified support needs. You will ensure that rents and service charges are well managed and that tenancy issues and anti‑social behaviour issues are responded to appropriately and in line with housing regulations. Whilst we are ideally looking for someone with a background in Supported or General Needs Housing, we will also consider applications from applicants without a housing background if they can demonstrate skills which meet our person specification.
Perks and benefits:
- Health cost cash‑back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover
- Interest‑free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
- Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
- Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high‑street vendors.
- Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
- 25 days paid holiday plus bank holidays.
Knowledge, skills and experience:
What you'll need for the role:
- Have the skills to provide a person‑centred, efficient and responsive housing management service to tenants with support needs.
- Great communication and organisation skills as well as demonstrating initiative and being solution focused.
- Being able to manage the work of a Housing Assistant and work collaboratively with them to ensure that all essential tasks across the patch are completed in a timely manner.
- An enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown.
- A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.
What would be nice:
- Experience in tenancy sustainment support, working with vulnerable adults with complex mental health needs.
- Good understanding of Safeguarding and housing law.
- A working knowledge of Health and Safety and Compliance and understanding of the associated legal framework.
- Knowledge of property maintenance and repairs.
Training:
Our award‑winning in‑house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply:
Please click on the 'Apply Now' button and fill out our simple one-page application form.
Housing Officer in Worthing employer: CIH International Housing Group
As a Housing Officer with us in Worthing, you will join a dedicated team committed to providing essential support to vulnerable individuals across Sussex. We offer a flexible working environment, competitive salary, and a range of benefits including health cost cash-back schemes, interest-free loans, and generous holiday allowances, all aimed at fostering your professional growth and well-being. Our award-winning training programme ensures that you will continually develop your skills and advance your career in a supportive and collaborative culture.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Worthing
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support vulnerable individuals. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've demonstrated your communication and problem-solving skills, especially in housing or support roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Officer in Worthing
Some tips for your application 🫡
Show Your Passion for Housing:When you're writing your application, let us see your enthusiasm for supporting tenants and making a difference in their lives. Share any relevant experiences or motivations that drive you to work in housing.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Officer. Use keywords from the job description to show that you understand what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to fill out our one-page application form.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you understand the role of a Housing Officer and the specific needs of tenants with support requirements. Familiarise yourself with housing regulations, tenancy sustainment, and safeguarding practices. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that demonstrate your communication, organisation, and problem-solving skills. Think about times when you've worked collaboratively with others or managed challenging situations. This will help you illustrate how you can provide a person-centred service to tenants.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by the Housing Officer, or the support services available for tenants. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
✨Dress for Success
Even if the role involves flexible working, it's important to make a good first impression. Dress smartly for your interview to convey professionalism and respect for the opportunity. A polished appearance can boost your confidence and set a positive tone for the conversation.
