At a Glance
- Tasks: Engage and nurture Vinarchy's digital communities across social media platforms.
- Company: Join a vibrant team at Vinarchy, where creativity meets community.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with room for creativity and collaboration.
- Why this job: Be the voice of a brand and connect with passionate communities online.
- Qualifications: Experience in managing online communities and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
The Community Manager plays a key role in enabling One Vinarchy. Reporting to the Content & Publishing Lead, this position will be responsible for building, nurturing and engaging Vinarchy's digital communities across social media platforms, managing day-to-day community interactions, strengthening relationships with consumers, and ensuring brands show up consistently and meaningfully in online conversations.
Key Responsibilities
- Manage daily community interactions across social platforms (e.g., Meta, TikTok, YouTube), responding to comments, messages, tags and mentions with a consistent, brand-aligned tone of voice.
- Escalate sensitive or high-risk comments through appropriate internal pathways and uphold community guidelines across platforms.
- Implement engagement tactics that strengthen community loyalty and increase positive sentiment.
- Track and report on community sentiment, emerging conversation trends, brand mentions and relevant social topics; identify opportunities for proactive engagement or real-time moments.
- Provide community insights to the Content & Social Lead to inform content planning and optimisation.
- Assist with publishing and scheduling social content in line with content calendars; adapt copy/content for platform nuances where required.
- Support influencer and creator engagement by engaging with posts featuring Vinarchy brands and helping maintain relationships through timely, thoughtful interaction.
- Respond to product queries/FAQs and customer care enquiries in line with guidelines and escalation processes; compile regular community insights and recommend improvements to engagement strategy.
Your Experience / Capability
- Experience managing online communities, social media channels or customer engagement within a brand, agency or FMCG environment.
- Strong understanding of social media behaviour, platform features and community norms.
- Strong written communication and copywriting skills tailored for digital interactions.
- Understanding of digital analytics and social media performance metrics.
- Experience with social scheduling tools; experience with CRM/social care tools advantageous.
- Ability to use scheduling tools, social management platforms and basic content creation tools (e.g., Canva).
- Experience with influencer/creator ecosystems beneficial.
- Degree in Marketing, Communications, Digital Media, PR, or equivalent experience.
Behaviours
- Ability to operate effectively in a changing environment.
- Strong collaboration and communication skills.
- Detail-focused, proactive and eager to learn.
- Alignment to Vinarchy values and ways of working.
- Positive, proactive and passionate about social media and digital communities; strong conflict-resolution skills; self-motivated with high attention to detail.
Community Manager in Weybridge employer: CIH International Housing Group
At Vinarchy, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Community Manager, you will have the opportunity to engage with dynamic digital communities while benefiting from professional growth opportunities, a supportive team environment, and a commitment to innovation in the heart of the industry. Join us in shaping meaningful online conversations and enjoy the unique advantage of working within a company that values creativity and collaboration.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager in Weybridge
✨Tip Number 1
Get social! Engage with the communities you want to be a part of. Comment on posts, share your thoughts, and show your personality. This not only helps you get noticed but also gives you a feel for the brand's tone and community vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and potentially a referral, which is always a bonus!
✨Tip Number 3
Show off your skills! Create a portfolio or a personal project that showcases your community management abilities. Whether it’s a mock social media campaign or a blog about community engagement, having something tangible can really set you apart.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight your community management experience and how you align with Vinarchy's values. Let’s make it happen together!
We think you need these skills to ace Community Manager in Weybridge
Some tips for your application 🫡
Show Your Passion for Community:When you're writing your application, let your enthusiasm for building and engaging communities shine through. We want to see that you’re not just looking for a job, but that you genuinely care about connecting with people and creating meaningful interactions.
Tailor Your Tone:Make sure your written communication reflects the brand's voice. Use a friendly and approachable tone, just like we do at StudySmarter. This will show us that you understand how to engage with our audience effectively.
Highlight Relevant Experience:Don’t forget to mention any previous experience you have in managing online communities or social media. We love seeing how your background aligns with what we do, so be specific about your achievements and the tools you've used.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re proactive!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Platforms
Familiarise yourself with the social media platforms mentioned in the job description. Understand their unique features and community norms, as this will help you demonstrate your knowledge during the interview. Be ready to discuss how you've engaged with communities on these platforms in the past.
✨Showcase Your Communication Skills
Since strong written communication is key for this role, prepare examples of your copywriting or community engagement experiences. Bring along samples of your work or be ready to discuss how you adapt your tone of voice to align with different brands and audiences.
✨Be Data-Driven
Brush up on your understanding of digital analytics and social media performance metrics. Be prepared to talk about how you've tracked community sentiment or identified trends in previous roles. This shows that you can provide valuable insights to inform content planning.
✨Demonstrate Your Passion
Let your enthusiasm for social media and digital communities shine through. Share your thoughts on current trends or recent campaigns that have caught your eye. This not only shows your passion but also your proactive approach to staying updated in the industry.
