Community Engagement Officer in West Bridgford

Community Engagement Officer in West Bridgford

West Bridgford Full-Time 25200 - 30800 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage local communities and promote our outstanding home care services.
  • Company: Join Carefound Home Care, rated Outstanding by the CQC.
  • Benefits: Competitive salary, 25 days holiday, pension, and career development opportunities.
  • Other info: Flexible working environment with a supportive team dedicated to high-quality care.
  • Why this job: Make a real difference in your community while building valuable relationships.
  • Qualifications: Experience in community engagement and strong communication skills required.

The predicted salary is between 25200 - 30800 £ per year.

Carefound Home Care has developed a reputation as the highest quality provider of home care services to older people and we are rated Outstanding by the Care Quality Commission (CQC) across our branches. Join us, and you'll be part of a supportive, award-winning team which is centred around providing the best possible care and support to our clients and staff.

As Community Engagement Officer in West Bridgford, you'll be responsible for raising awareness of Carefound Home Care in local communities, building relationships with partner organisations, and supporting client growth and staff recruitment through engaging local networking and marketing activity. The role is focused on community-based engagement and digital communications to ensure our services are well promoted, understood, and accessible. You'll help strengthen our reputation as an outstanding care provider, ensuring our values and brand are visible across the local area.

Benefits

  • Join the leading care team - rated Outstanding by the CQC across our branches
  • Competitive salary of up to £28,000 (depending on experience)
  • Benefits including 25 days' holiday plus bank holidays, pension, and opportunities for career development

Responsibilities

  • Develop relationships in the local community maintaining a pipeline of opportunities by growing and leveraging your network
  • Networking face to face, by phone, email, video call with local groups, charities, healthcare professionals, community organisations, and any other potential referral providers
  • Deliver promotional activities both face to face and virtually to increase awareness of our care services and job opportunities in the local community
  • Build relationships with key referral providers, working to agreed targets and have regular touch points to drive client enquiries and job applications
  • Plan and successfully execute regular community marketing events including attending fairs, exhibitions, recruitment events and other events that would promote our services
  • Work with the central marketing team to plan and coordinate activity across social media platforms and ensure digital content is engaging and kept up to date
  • Develop and maintain knowledge of our brand and raise awareness of our central marketing campaigns and recruitment initiatives across the local community
  • Accurately track and record communications in the CRM and use the information to manage and adjust strategy to optimise messaging and education in the community
  • Work flexibly alongside branch care management team to support delivery of an outstanding care service

Requirements

  • Proven track record in successfully building strong relationships both face to face and virtually within a local community
  • Previous experience working in a home care or regulated service environment desirable
  • Confident to network face to face, by phone, email, video call with community stakeholders and potential referral providers
  • Confident to deliver presentations on key ageing subjects such as dementia
  • Good understanding of marketing principles with experience of using a range of marketing and communication approaches including digital media platforms
  • Proficiency in Microsoft, CRM and other marketing software, with the ability to learn and adopt new technologies where appropriate
  • Excellent communication, planning and organisational skills
  • Warm, patient and compassionate but also emotionally resilient and calm under pressure
  • Enthusiastic and positive 'can do' attitude
  • Commitment to providing and maintaining high standards of care and support
  • A valid driving licence and your own car

If you'd like to find out more about becoming a Community Engagement Officer in West Bridgford, apply today. We can't wait to hear from you.

Community Engagement Officer in West Bridgford employer: CIH International Housing Group

Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.

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Contact Details:

CIH International Housing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Engagement Officer in West Bridgford

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CIH International Housing Group.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CIH International Housing Group!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CIH International Housing Group, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CIH International Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Community Engagement Officer in West Bridgford

Community Engagement
Relationship Building
Networking
Marketing Principles
Digital Media Platforms
Communication Skills
Presentation Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to CIH International Housing Group:Before hitting send, make sure to tailor your application specifically to CIH International Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at CIH International Housing Group

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.