At a Glance
- Tasks: Support individuals facing housing challenges and help them achieve independence.
- Company: Compassionate organisation dedicated to empowering vulnerable communities.
- Benefits: Generous annual leave, pension contributions, and access to mental health support.
- Other info: Flexible working hours and opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Passion for helping others and understanding of complex housing needs.
The predicted salary is between 28800 - 28800 € per year.
This is a floating support service which means locations vary from outreach sites, personal homes, and our office. Please be aware that although there is step‑free access at our base office, we cannot guarantee step‑free access in outreach sites and participant homes.
Salary: £28,800 (Annual)
Shift Pattern: 5‑month fixed‑term contract, 37.5 hours per week Monday to Friday on a rota which can range between 08:00–16:00, 09:00–17:00 and 10:00–18:00. You may be required to work outside these hours depending on service and participant requirements.
About the Role
We're hiring a Housing Support Worker to join our floating support service based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer from mental health issues, have substance misuse problems, and/or may have a learning disability. You will support participants on their journey towards recovery, reablement, and independence in a compassionate, trauma‑informed environment. In this role, you will deliver high‑quality, person‑centred support through tailored support plans to empower participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to meet the different needs of our participants, including signposting.
Key Responsibilities
- Support participants in all aspects of their housing needs to ensure sustainable housing.
- Co‑create tailored support plans centred on participants’ needs.
- Signpost participants to local providers such as Job Centres, employment support hubs, community support centres, mental health trusts, and other relevant services.
- Recognise individual support needs and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
About You
This role is ideal for someone who has a genuine passion for helping others achieve greater independence. You will thrive in a person‑centred environment with compassion and a non‑judgemental attitude, understanding that people face different life experiences.
- Understanding of the housing support needs that people with multiple and complex needs face.
- Knowledge of the external environment to support those who have experienced or are experiencing homelessness.
- Experience of working with people of complex backgrounds and/or good understanding of the sector.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Willingness to show flexibility of working patterns, responding to the needs of the service and residents.
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
What we Offer
- 25 days (Full‑time equivalent) annual leave, increasing with length of service.
- Employer pension contribution.
- Eligibility to register with the Blue Light Discount Card.
- Access to discounted tickets for music events, shows, sports and more.
- Reflective practice regular sessions with a therapist provided by an external provider to support mental health and wellbeing at work.
- Training and development, including access to courses, upskilling, and progression plans.
- Employee assistance programme, including counselling.
- Life assurance scheme.
- Cycle‑to‑work scheme.
- Annual staff awards.
- EDI ambassador programme.
Additional Information
Please note that this job advert may close early due to screening of applications on an ongoing basis. We advise applying as soon as possible to be considered at the early stages. As part of our process, we complete an enhanced DBS check, and some roles may require further vetting. We encourage applicants from all backgrounds. For recruitment‑related enquiries, or if you need support with your application due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270. We are unable to provide sponsorship; please ensure that you have full right to work in the UK prior to applying.
Closing Date: 31‑05‑2026
Housing Support Worker in Wembley employer: CIH International Housing Group
As a Housing Support Worker with us in Brent, you will be part of a compassionate team dedicated to empowering individuals facing complex challenges. We offer a supportive work culture that prioritises employee wellbeing, with benefits such as 25 days of annual leave, access to mental health resources, and opportunities for professional development. Join us to make a meaningful impact while enjoying a flexible working environment that values inclusivity and personal growth.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Wembley
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the organisation's mission and how they support their participants. This will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your responses to common interview questions. Think about your experiences working with people from complex backgrounds and how you've helped them overcome challenges. We want to hear your stories, so make sure you're ready to share them!
✨Tip Number 3
Showcase your flexibility and adaptability. Since this role involves varying hours and locations, be prepared to discuss how you've successfully managed changing situations in the past. Highlighting your willingness to go the extra mile can really set you apart!
✨Tip Number 4
Don’t forget to ask questions during your interview! This is your chance to find out more about the team, the support you'll provide, and how you can grow within the organisation. It shows you're engaged and keen to be part of the journey!
We think you need these skills to ace Housing Support Worker in Wembley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with housing support and working with diverse backgrounds. We want to see how your skills align with the role of a Housing Support Worker!
Show Your Passion:Let your enthusiasm for helping others shine through in your application. We’re looking for someone who genuinely cares about empowering participants and understands the challenges they face.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Early:Don’t wait until the last minute! We encourage you to apply as soon as possible since we review applications on an ongoing basis. Get your application in through our website to ensure you’re considered early on.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Familiarise yourself with the specific challenges faced by individuals at risk of homelessness. Understand the role of a Housing Support Worker and be ready to discuss how your experience aligns with the responsibilities outlined in the job description.
✨Show Your Compassion
This role requires a genuine passion for helping others. Be prepared to share examples from your past experiences where you've demonstrated empathy and support for individuals facing complex issues. Highlight your non-judgemental attitude and commitment to empowering others.
✨Tailor Your Approach
Think about how you would co-create tailored support plans. During the interview, discuss your strategies for recognising individual needs and how you would adapt your support to meet those needs effectively. This shows that you can think critically and act flexibly.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to housing support and collaboration with other services. This not only demonstrates your interest in the role but also your understanding of the importance of partnership working in this field.
