At a Glance
- Tasks: Support residents in sheltered housing, helping them live independently and achieve their goals.
- Company: Welwyn Hatfield Council, dedicated to community welfare and support.
- Benefits: Competitive salary, flexible working, generous leave, and access to electric pool cars.
- Other info: Join a supportive team with excellent career progression opportunities.
- Why this job: Make a real difference in the lives of vulnerable people while developing your skills.
- Qualifications: Experience in care or sheltered housing, strong communication skills, and a caring attitude.
The predicted salary is between 28426 - 30324 £ per year.
Starting salary £28,426 pro rata (£17,286 pa) with progression to £30,324 pro rata (£18,440 pa) through annual increments subject to satisfactory service.
22.5 hours per week
Permanent contract
In Welwyn Hatfield we have several sheltered housing schemes allowing residents to live independently. We are looking for Officers to manage these schemes and provide support and help tailored to each resident’s needs. Working on one of our sheltered housing schemes, your duties will include:
- Visiting tenants
- Accessing help
- Producing support plans to enable them to achieve their goals
- Liaising with support services
- Facilitating social activities
- Ensuring access to services is exactly as it should be
This is a varied and customer-facing role, so you will need a can-do attitude and be confident to work independently.
We’d love to hear from you if you have:
- A sensitive, supportive and caring approach to the needs of elderly and/or vulnerable people
- Experience of carrying out assessments and identifying and managing needs and risks
- The ability to work on your own initiative and make decisions
- Good interpersonal and communication skills
About you:
You will put residents at the heart of everything you do. You will care about what you do and the impact you have. You will treat everyone with fairness, dignity, kindness, and respect. You are able to converse at ease with members of the public and provide advice. Experience and knowledge of sheltered housing or a care environment would be an advantage.
You will need a full UK driving licence and access to a car.
We are committed to safer recruitment, safeguarding, and promoting the welfare of children, young people and vulnerable adults. This post is subject to an Enhanced DBS check.
We offer the Local Government Pension Scheme, defined benefits, flexible working, free parking, access to electric pool cars, and a minimum of 25 days annual leave each year.
Our CORE values – Collaborative, Open, Responsible, Excellent – guide everything we do.
Please note we do not provide sponsorship for employment in the UK.
Closing date for applications is 28 June 2026. Remote assessments will be held on 2 July 2026. Face to face interviews will be held on 7 July 2026.
Sheltered Housing / Independent Living Officer (P01712) in Welwyn Garden City employer: CIH International Housing Group
As a Sheltered Housing / Independent Living Officer in Welwyn Hatfield, you will join a supportive and caring team dedicated to enhancing the lives of elderly and vulnerable residents. Our commitment to employee growth is reflected in our structured progression opportunities, flexible working arrangements, and a strong emphasis on collaboration and respect within our work culture. With benefits such as a generous annual leave policy, access to electric pool cars, and participation in the Local Government Pension Scheme, we strive to create a rewarding and meaningful work environment for all our staff.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sheltered Housing / Independent Living Officer (P01712) in Welwyn Garden City
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CIH International Housing Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CIH International Housing Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CIH International Housing Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CIH International Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Sheltered Housing / Independent Living Officer (P01712) in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CIH International Housing Group:Before hitting send, make sure to tailor your application specifically to CIH International Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CIH International Housing Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
