At a Glance
- Tasks: Support tenants and manage a variety of tenancy activities in a vibrant community.
- Company: Warrington Housing Association, dedicated to creating thriving communities for nearly 50 years.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Join a small, close-knit team where your contributions are valued.
- Why this job: Make a real difference in people's lives while building strong community relationships.
- Qualifications: Experience in tenant support and a passion for helping others.
The predicted salary is between 36890 - 36890 £ per year.
For almost 50 years Warrington Housing Association has been providing a broad range of affordable homes and services across the Borough. We are as passionate now as we have ever been about making Warrington a fantastic and thriving place to live. Our work is more than homes, it is about the people, it's about community, it's about taking an asset based approach to supporting tangible, long‑lasting change. Our colleagues pride themselves on forging strong, productive relationships with our customers, partners and the wider community, our commitment to this is stronger than ever.
Warrington Housing Association is a small, registered provider, managing over 1500 homes. We have excellent customer satisfaction, low tenancy turnover and a small team who provide support and advice to help our tenants remain in their homes. Do you have the knowledge, experience and positive attitude to help WHA continue to provide excellent services to our customers and help us to achieve a C1 rating from the Regulator?
We are seeking a Housing Officer with a strong commitment to supporting tenants and sustaining successful tenancies. You will ideally have experience providing advice, guidance and practical assistance, helping residents to access appropriate services and maintain their homes. Experience in tenant support, safeguarding, or working with vulnerable individuals is highly desirable.
This is an exciting opportunity for a motivated, customer‑focused individual to make a real difference. As part of a small, supportive team, you will be involved in a wide range of tenancy and estate management activities. From supporting residents with rent accounts and signposting to support services, to managing neighbour disputes, no two days are the same.
If you believe you're the right fit and would thrive in a small organisation where colleagues feel supported and valued, we'd love to hear from you. To apply, please submit both your CV and a supporting statement detailing how you meet the role profile, the skills and knowledge you bring, and why you're eager to join our team. Applications without both documents will not be considered. No agencies please.
Housing Officer in Warrington employer: CIH International Housing Group
Warrington Housing Association is an exceptional employer dedicated to fostering a supportive and community-focused work environment. With a strong emphasis on employee growth and collaboration, our small team thrives on making a meaningful impact in the lives of our tenants while enjoying excellent job satisfaction and a commitment to work-life balance. Join us in our mission to create lasting change in Warrington, where your contributions will be valued and recognised.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with current employees at Warrington Housing Association. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Housing Officers. Think about your past experiences and how they relate to the role. We want you to showcase your skills in tenant support and community engagement!
✨Tip Number 3
Show your passion for community work! When you get the chance to speak with the hiring team, let them know why you care about making a difference in people's lives. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV and supporting statement highlight your relevant experience and why you’re excited about joining Warrington Housing Association.
We think you need these skills to ace Housing Officer in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Officer role. Highlight relevant experience, especially in tenant support and community engagement. We want to see how your skills align with our mission at Warrington Housing Association!
Craft a Compelling Supporting Statement:Your supporting statement is your chance to shine! Detail how you meet the role profile and share specific examples of your past experiences. We love seeing your passion for making a difference in the community.
Showcase Your Customer Focus:Since we pride ourselves on excellent customer satisfaction, make sure to emphasise your customer-focused approach. Share stories that demonstrate your commitment to supporting tenants and resolving issues effectively.
Follow Application Instructions:Don’t forget to submit both your CV and supporting statement as specified in the job description. Applications without both documents won’t be considered, so let’s make sure we get everything right when applying through our website!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you understand the role of a Housing Officer and the specific challenges faced by Warrington Housing Association. Brush up on topics like tenant support, safeguarding, and community engagement. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully supported tenants or managed disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills effectively.
✨Emphasise Your People Skills
Since this role is all about building relationships, be ready to discuss how you connect with people. Share stories that highlight your communication skills and your ability to work with vulnerable individuals. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the organisation and its goals. For example, ask about their approach to community engagement or how they measure tenant satisfaction. This shows you're thinking about the bigger picture.
