At a Glance
- Tasks: Lead a team to prevent homelessness through outreach and tailored support.
- Company: Join Cornwall Council, a champion for equality and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, and a fantastic health programme.
- Other info: Flexible hybrid working with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Homeless Prevention Outreach Manager sits within the Homeless Prevention Team, focusing on early intervention, assertive outreach, and delivering tailored support to reduce homelessness. As the Manager you will line‑manage the outreach team, lead front‑line staff delivering outreach‑led casework to Cornwall’s rough sleepers, coordinate timely interventions, and support positive housing outcomes.
Responsibilities
- Lead and support a team of Homeless Prevention Caseworkers, ensuring compliance with legislation and internal policies.
- Take Housing Act applications from members of the public who are threatened or already homeless, carry out detailed assessments and determine the Council’s legal duties.
- Carry out and ensure compliance with statutory requirements and deliver fair, consistent decisions.
- Provide quality assurance, performance monitoring and staff well‑being through coaching, mentoring and supervision.
- Promote a positive, collaborative culture that drives continuous improvement and excellent customer service.
Qualifications & Experience
- Leadership & Team Management: Proven experience in leading, motivating and supporting a team to achieve service targets and deliver high‑quality outcomes. Ability to provide clear direction, coaching, mentoring and foster a high‑performing culture. Skilled in managing performance, ensuring compliance and promoting staff wellbeing.
- Organisational & Problem‑Solving Skills: Ability to prioritise competing demands in a fast‑paced environment. Strong decision‑making and problem‑solving skills with a focus on practical solutions.
- Communication & Negotiation: Excellent interpersonal and communication skills to influence and build strong relationships with internal teams and external partners.
- Resource Management: Experience in allocating resources effectively.
- Flexibility & Resilience: Ability to adapt to change and respond constructively to challenges.
Working Pattern
Monday to Friday, 9:00 am – 5:00 pm. Hybrid working with an expectation to attend the offices throughout Cornwall and work alongside the Homeless Prevention teams at least two days per week.
Benefits
- A competitive salary.
- A defined benefit pension scheme based on career average earnings, with an option for extra voluntary contributions.
- A generous annual leave entitlement, with the possibility to purchase additional leave.
- A national award‑winning employee health and wellbeing programme.
- An employee benefits scheme providing access to a wide range of discounts on local and national goods and services.
Legal and Equality
Statutory English language requirement for public sector workers applies. An enhanced DBS check will be required. Cornwall Council is an equal opportunities and Disability Confident employer and will assess applicants on their merits. The Council is committed to safeguarding and follows safer recruitment principles.
Homeless Prevention Outreach Manager in Truro employer: CIH International Housing Group
Cornwall Council is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. As the Homeless Prevention Outreach Manager, you will lead a dedicated team in making a tangible impact on homelessness in Cornwall, with access to a competitive salary, generous leave, and a national award-winning health programme. The hybrid working model allows for flexibility while ensuring you are actively engaged with your team and the community.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Prevention Outreach Manager in Truro
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations focused on homelessness. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your experiences and why you're committed to preventing homelessness. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for interviews by researching the latest trends in homelessness prevention. Be ready to discuss how you can lead a team effectively and tackle challenges head-on. Knowledge is power!
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that dream role. Plus, it shows you're serious about joining our mission to make a difference.
We think you need these skills to ace Homeless Prevention Outreach Manager in Truro
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Homeless Prevention Outreach Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:Since this role involves managing a team, be sure to emphasise your leadership experience. Share specific examples of how you've motivated and supported teams in the past, and how you’ve driven high-quality outcomes.
Demonstrate Problem-Solving Abilities:We want to see how you handle challenges! Include examples of situations where you've had to prioritise competing demands or come up with practical solutions in a fast-paced environment.
Communicate Clearly:Your written application is your first chance to impress us, so make it count! Use clear and concise language, and ensure your communication skills shine through. Don’t forget to apply through our website for the best chance!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you’re well-versed in the Housing Act and understand the legal duties involved in homelessness prevention. Brush up on relevant legislation and be ready to discuss how you’ve applied this knowledge in past roles.
✨Showcase Your Leadership Skills
Prepare examples of how you’ve successfully led a team in the past. Think about specific situations where you motivated your team, handled performance issues, or fostered a positive culture. Be ready to share these stories during the interview.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to prioritise competing demands or tackle complex problems. Be prepared to explain your thought process and the practical solutions you implemented. This will show your ability to thrive in a fast-paced environment.
✨Build Rapport
Since communication is key in this role, practice building rapport with your interviewer. Use active listening skills, maintain eye contact, and engage in a friendly manner. This will help you come across as approachable and capable of building strong relationships.
