At a Glance
- Tasks: Lead tenant engagement initiatives and drive customer involvement in housing decisions.
- Company: CIH International Housing Group, committed to enhancing tenant experiences.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on co-creation and service improvement.
- Why this job: Make a real difference by amplifying tenant voices in housing services.
- Qualifications: Experience in customer engagement and strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
CIH International Housing Group is seeking a Tenant Engagement Officer to drive customer involvement in decision-making and service improvement.
You will design and deliver customer scrutiny, share tenant feedback, and ensure regulatory compliance while coordinating with internal and external stakeholders to embed the customer voice in housing service delivery.
The role focuses on building relationships, leading collaborative projects, and embedding co-creation across Housing Services.
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Tenant Engagement & Co-Creation Lead employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
