Swindon Borough Council is seeking a Feedback Housing Officer to manage housing complaints, enquiries and feedback, coordinating a caseload to ensure timely, compliant resolutions in line with the Housing Ombudsman's Code.
You will investigate cases, engage with residents, councillors and MPs, and provide clear, evidence-based responses while keeping residents' voices central. A hybrid model requires two days in the office weekly, with a DBS check.
#J-18808-LjbffrHybrid Housing Complaints & Feedback Specialist in Swindon employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
