At a Glance
- Tasks: Lead a team to support customers at risk of eviction and prevent homelessness.
- Company: Join Raven, a diverse and inclusive organisation focused on community support.
- Benefits: Enjoy competitive salaries, flexible working, and extensive wellbeing support.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Knowledge of housing legislation and experience in safeguarding vulnerable adults required.
The predicted salary is between 30000 - 40000 € per year.
Full time - 36 hours per week, up to 24 months fixed term contract. Hybrid working - expected office days 2-3 days per week.
The overall purpose of this role is to lead the Parashoot Housing Support Team to deliver a customer‑focused, efficient, high performing service in line with contractual requirements, supporting customers who are at risk of eviction to avoid them becoming homeless. Maintain high-quality support to customers by overseeing timely assessments, interviews, and support planning for all potential and current residents, ensuring their needs are met from the outset. Ensure that all relevant customers are safeguarded as appropriate using safeguarding policies and lodging reports with multi‑agency safeguarding hub triage as necessary. Promote positive outcomes for customers by supporting staff to coordinate with external agencies (e.g., social workers, probation, healthcare), ensuring customers receive appropriate care and intervention. Represent the service at internal and external meetings, providing updates and contributing to partnership working that supports strategic goals and improved service integration.
For this role, we are looking for someone with the following:
- Knowledge of Housing Legislation.
- Knowledge and experience of safeguarding vulnerable adults.
- Experience of multi‑agency working to secure positive outcomes for service users, including with local authorities, safeguarding boards or social care teams.
- Full clean driving licence.
- DBS clearance will be required for this role.
What Raven will offer in return:
- Competitive salaries
- Fantastic work/life balance with flexible working and generous leave entitlement
- Strong focus on learning and development, with opportunities to grow your skills and career
- Enhanced maternity, paternity, and adoption pay
- Funded health cash plan
- Extensive wellbeing support
- Voucher‑based recognition scheme
- Retail discounts
Diversity and Inclusion: Raven are focused on creating a diverse and inclusive workplace. We encourage applications from all candidates, including minority ethnics, the LGBTQ+ community, people with disabilities and long‑term health conditions, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application or email recruitment@ravenht.org.uk.
Housing Support Manager in Surrey employer: CIH International Housing Group
Raven is an exceptional employer that prioritises a supportive and inclusive work culture, offering a competitive salary and a strong focus on work/life balance through flexible working arrangements. Employees benefit from extensive learning and development opportunities, enhanced family leave policies, and a comprehensive wellbeing support system, making it an ideal place for those looking to make a meaningful impact in the housing sector while advancing their careers.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to housing support and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and multi-agency working. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission to support vulnerable individuals.
We think you need these skills to ace Housing Support Manager in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Support Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous jobs; explain how your knowledge of housing legislation and safeguarding vulnerable adults has prepared you for this role. We want to see real examples of your multi-agency working!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation before the interview. Be prepared to discuss how these laws impact the support you provide to customers, especially those at risk of eviction. This shows that you’re not just familiar with the rules but also understand their practical implications.
✨Showcase Your Safeguarding Experience
Be ready to share specific examples of your experience with safeguarding vulnerable adults. Highlight any situations where you successfully navigated complex cases or collaborated with multi-agency teams. This will demonstrate your ability to protect and advocate for those in need.
✨Prepare for Multi-Agency Scenarios
Think about past experiences where you worked with external agencies like social workers or healthcare providers. Prepare to discuss how you coordinated efforts to achieve positive outcomes for service users. This will illustrate your teamwork skills and commitment to holistic support.
✨Engage with the Company’s Values
Familiarise yourself with Raven's focus on diversity and inclusion. Be ready to discuss how you can contribute to creating an inclusive environment. Showing that you align with their values will make a strong impression and highlight your commitment to their mission.
