At a Glance
- Tasks: Engage with our vibrant community and enhance brand relationships through social media.
- Company: Join a dynamic team at Vinarchy, where creativity meets community.
- Benefits: Flexible working hours, creative freedom, and opportunities for personal growth.
- Other info: Perfect for those passionate about social media and eager to learn.
- Why this job: Be the voice of our brand and shape online conversations in a fun environment.
- Qualifications: Experience in managing online communities and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
About The Role
The Community Manager plays a key role in enabling One Vinarchy. Reporting to the Content team, the role involves identifying opportunities for proactive engagement or real‑time moments. Responsibilities include:
- Providing community insights to the Content team.
- Adapting copy/content for platform nuances where required.
- Supporting influencer and creator engagement by engaging with posts featuring Vinarchy brands and helping maintain relationships through timely, thoughtful interaction.
- Responding to product queries/FAQs and customer care enquiries in line with guidelines and escalation processes.
- Compiling regular community insights and recommending improvements to engagement strategy.
Your Experience / Capability
- Experience managing online communities, social media channels or customer engagement within a brand, agency or FMCG environment.
- Strong understanding of social media behaviour, platform features and community norms.
- Strong written communication and copywriting skills tailored for digital interactions.
- Understanding of digital analytics and social media performance metrics.
- Experience with social scheduling tools; experience with CRM/social care tools advantageous.
- Ability to use scheduling tools, social management platforms and basic content creation tools (e.g., Canva).
- Experience with influencer/creator ecosystems beneficial.
- Degree in Marketing, Communications, Digital Media, PR, or equivalent experience.
Behaviours
- Ability to operate effectively in a changing environment.
- Strong collaboration and communication skills.
- Detail‑focused, proactive and eager to learn.
- Alignment to Vinarchy values and ways of working.
- Positive, proactive and passionate about social media and digital communities; strong conflict‑resolution skills; self‑motivated with high attention to detail.
Community Manager in Surrey employer: CIH International Housing Group
At Vinarchy, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Community Manager, you will have the opportunity to engage with dynamic online communities while benefiting from ongoing professional development and a supportive team environment. Located in a creative hub, our company offers unique advantages such as flexible working arrangements and access to industry events, making it an excellent employer for those passionate about social media and community engagement.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager in Surrey
✨Tip Number 1
Get your social media game on point! Engage with the brands you love and showcase your community management skills. Comment, share, and interact with their posts to get noticed.
✨Tip Number 2
Network like a pro! Connect with other community managers and influencers in the industry. Attend events or join online groups to build relationships that could lead to job opportunities.
✨Tip Number 3
Show off your skills! Create a portfolio of your best community engagement examples. Use analytics to highlight your impact and be ready to discuss how you can bring that to Vinarchy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Vinarchy team and ready to dive into the community.
We think you need these skills to ace Community Manager in Surrey
Some tips for your application 🫡
Show Your Community Spirit:When you're writing your application, let us see your passion for community management! Share examples of how you've engaged with online communities or social media channels in the past. We want to know how you can bring that energy to our team!
Tailor Your Writing:Make sure your written communication reflects the tone and style we use at StudySmarter. Adapt your copy to show that you understand the nuances of digital interactions. This is your chance to showcase your strong copywriting skills!
Highlight Your Experience:Don’t forget to mention any relevant experience you have with social media behaviour, analytics, or scheduling tools. We love seeing candidates who are familiar with the tools of the trade, so make it clear how your background aligns with what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our community!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Community
Before the interview, dive deep into the brand's online presence. Familiarise yourself with their social media channels and community interactions. This will help you demonstrate your understanding of their audience and how you can enhance engagement.
✨Showcase Your Copy Skills
Prepare examples of your writing that reflect your ability to adapt tone and style for different platforms. Bring along snippets or case studies that highlight your copywriting prowess, especially in a community management context.
✨Be Data Savvy
Brush up on digital analytics and social media performance metrics. Be ready to discuss how you've used data to inform your strategies in past roles. This shows you're not just creative but also analytical, which is crucial for a Community Manager.
✨Engagement Strategies
Think about specific engagement strategies you've implemented before. Be prepared to share these during the interview, including how you’ve handled influencer relationships and responded to customer queries. This will illustrate your proactive approach and problem-solving skills.
