Estate Manager in Southampton

ESTATE MANAGER

Rendall & Rittner, £35,000 - £36,000, Oceana Boulevard, Southampton - SO14 3HU, Mon - Fri 0800 - 1630

DEVELOPMENT DETAILS

Step into a leadership role across an established 280-apartment estate spanning 10 blocks, complete with landscaped gardens, a residents' gym, and secure underground parking. The location offers excellent connectivity, with regular bus routes and quick access to Southampton Central, putting you right at the heart of a lively, well-connected neighbourhood. You'll be working within a friendly, diverse resident community that holds high standards for safety and service, and expects a warm welcome from the very first interaction.

ROLE EXPECTATIONS

You will be the on-site figurehead for residents and contractors, keeping the development safe, compliant and running smoothly. You'll manage building safety and compliance, coordinate maintenance and cleaning, oversee contractors, and deliver an exceptional resident experience every day. You'll work closely with your Property Manager and central teams to plan works, control costs and communicate clearly with all stakeholders.

WHAT SUCCESS LOOKS LIKE

• Building is well maintained and compliant with the Health & Safety requirements across general and statutory compliance. Building safety obligations are met, with clear reporting and prompt escalation of Mandatory Occurrence Reporting when needed.
• Residents feel listened to and receive timely, helpful responses that resolve issues at the first point of contact.
• The development is visibly well-kept, safe and compliant, with accurate records and proactive maintenance that prevents repeat issues.
• Contractors are well-briefed, work safely and deliver quality on time and to budget.
• Service charge budgets are respected through smart scheduling, supplier value and careful cost control.
• Communications are clear, concise and regular, building trust with residents, the client and internal teams.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Carrying out regular estate inspections, arranging and overseeing planned and reactive maintenance.
• Managing contractor activity on site, including permits to work, RAMS checks and quality/safety sign-off.
• Keeping building safety and compliance documentation up to date, logging incidents and completing reports.
• Welcoming and supporting residents, handling enquiries and resolving issues efficiently.
• Monitoring cleaning, landscaping, gym and car park standards, taking action where improvements are needed.
• Supporting budget control through quote requests, purchase orders, stock management and invoice approvals.

WHO THIS ROLE IS FOR

• You take pride in creating safe, tidy, well-run places that residents are proud to call home.
• You're calm, approachable and solutions-focused, even when juggling multiple priorities.
• You have a keen eye for detail and a proactive mindset about maintenance and compliance.
• You build strong relationships with residents, clients, contractors and colleagues through clear, respectful communication.
• You're organised, tech-comfortable and diligent with record keeping.

EXPERIENCE THAT HELPS

• Experience managing a residential block or estate, ideally with on-site management responsibility.
• Familiarity with higher-risk buildings and the Building Safety Act, including practical exposure to Mandatory Occurrence Reporting.
• Coordinating contractors, reviewing RAMS and using CAFM or ticketing systems for tasks and compliance tracking.
• Working with service charge budgets, obtaining quotes and monitoring spend against plan.
• Handling resident communications, noticeboards, newsletters and meeting notes to keep everyone informed.

WHAT WE OFFER

• 25 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your approach to resident service, building safety compliance, contractor management, problem-solving and ownership of an estate's day-to-day operations

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

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