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- Tasks: Support vulnerable adults by managing tenancies and coordinating care services.
- Company: Join Luton Council, dedicated to eradicating poverty and serving the community.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment with career growth opportunities.
- Why this job: Make a real difference in people's lives while working with a passionate team.
- Qualifications: Experience with older people and knowledge of housing legislation is essential.
- Other info: This role requires a valid driving license and involves face-to-face engagement.
The predicted salary is between 29093 - 31586 £ per year.
About the job
Salary: £29,093 – £31,586 a year pro rata plus £963 essential car user allowance
Hours per week: 37
Contract type: Fixed Term for 6 months
This position is available as a secondment opportunity for 6 months. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager\’s permission.
We\’re seeking an individual experienced in working with older people in dedicated care environments. You will often work alone and coordinate with external agencies and caring services to support vulnerable adults.
Your role will involve tenancy management, addressing nuisance and antisocial behaviour, and enforcing actions as needed. Additionally, you\’ll conduct building inspections focusing on health and safety and necessary repairs.
Proficiency in using various software packages, writing concise reports, and effective communication with a diverse range of people is essential. You must manage your time and workload efficiently, using resources effectively.
Engaging with tenants face to face is a critical part of this role and as such homeworking is not applicable to this post.
Please note this role does not attract sponsorship.
About you
You have a strong background in assessing and supporting tenants\’ needs, with a keen understanding of housing legislation, welfare reform, benefits, and sustaining tenancies. Your experience includes working with diverse cultural groups and recognising their unique needs within a caring context.
You\’re proficient in communicating with a wide range of individuals, remaining calm under pressure, and handling sensitive situations. Your education includes being a member of the Chartered Institute of Housing or holding equivalent qualifications or experience.
Flexibility, the ability to work as part of a team, and a valid driving license with access to a car for travel across the Borough are crucial. You\’re also open to ongoing training to meet service requirements.
Join us and make a meaningful impact on the lives of those you support while growing with a dedicated and passionate team.
This is a public facing role so you\’ll need to show off your fluency in speaking and writing English
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Application Process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person\’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.
On occasions, we may close a vacancy early due to a very high number of applications being received.
Benefits
We offer a range of excellent staff benefits which include:
– From 25 to 32 days\’ annual leave: linked to length of service and grade
– Buying annual leave scheme: buy up to 20 days additional annual leave
– Career Pathways: step up in your career or move into a specialist area
– Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
– Generous relocation package: up to £8,000 (subject to eligibility)
– Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
– Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
– Training and support: unlimited access to development courses, mentoring and support and clear career pathways
– Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
– Arriva Travel Club: great value savings on local bus travel #J-18808-Ljbffr
Sheltered Housing Officer employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Sheltered Housing Officer, especially around tenancy management and working with vulnerable adults. This will help you articulate your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the housing sector or join relevant groups on social media. Engaging with others in the field can provide insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to handling sensitive situations and managing diverse tenant needs. This will boost your confidence and demonstrate your problem-solving skills.
✨Tip Number 4
Research StudySmarter and our commitment to community service. Understanding our values and mission will allow you to align your answers with what we stand for during the interview process.
We think you need these skills to ace Sheltered Housing Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sheltered Housing Officer. Highlight your experience working with older people and your knowledge of housing legislation in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to this position. Emphasise your proficiency in communication, report writing, and time management, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for supporting vulnerable adults. Mention specific examples from your past work that demonstrate your ability to handle sensitive situations and engage effectively with tenants.
Prepare for Disclosure Requirements: Be ready to disclose any relevant criminal record information as required by the application process. Ensure you understand the implications and prepare a clear explanation if necessary, as transparency is key.
How to prepare for a job interview at CIH International Housing Group
✨Show Your Experience with Older People
Make sure to highlight your experience working with older adults in care environments. Share specific examples of how you've supported their needs and addressed any challenges, as this role heavily focuses on engaging with vulnerable adults.
✨Demonstrate Knowledge of Housing Legislation
Familiarise yourself with relevant housing legislation and welfare reforms. Be prepared to discuss how these laws impact tenancy management and the support you can provide to tenants, showcasing your understanding of the legal framework.
✨Communicate Effectively
Since this role involves face-to-face interactions, practice clear and concise communication. Prepare to discuss how you've successfully managed sensitive situations and maintained calm under pressure, as these skills are crucial for the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of past experiences where you had to coordinate with external agencies or handle antisocial behaviour, and be ready to explain your approach and outcomes.
