At a Glance
- Tasks: Lead product strategy for social housing software, shaping impactful solutions for real-world challenges.
- Company: Join Aareon, a pioneer in SaaS solutions for the real estate industry.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to sustainable living and positive change.
- Why this job: Make a difference in social housing by improving lives through innovative technology.
- Qualifications: Deep knowledge of UK social housing and strong product management skills required.
The predicted salary is between 65000 - 75000 £ per year.
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties, bringing the industry closer together. Our vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants.
We provide housing management software and digital solutions for the UK social housing sector, supporting housing associations, local authorities and other registered providers as they manage increasingly complex operational, regulatory and resident expectations.
We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives.
Role Purpose
As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes.
Key Responsibilities
- Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity.
- Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity.
- Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes.
- Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, ensuring products are designed around the real workflows of housing teams, residents and partners.
- Commercial and Go‑to‑Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth.
- AI, Data and Innovation: Identify opportunities to use AI, automation and data‑led insight to improve operational efficiency, decision‑making and customer experience.
- Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership.
Essential Experience
- Deep UK social housing domain experience.
- Strong understanding of housing association, local authority or registered provider operations.
- Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software.
- Understanding of the operational and regulatory pressures facing UK social landlords.
- Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams.
Desirable Experience
- Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems.
- Experience building or managing AI‑enabled products, automation tools or data‑led decision support in social housing, local government, public sector or other socially important sectors.
- Experience improving CX and UX in complex operational software environments.
- Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms.
Why Join Us
This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently.
Senior Product Manager - Social Housing SaaS employer: CIH International Housing Group
Aareon is an exceptional employer that champions a culture of diversity, flexibility, and collaboration, making it an ideal place for professionals passionate about social housing. With a commitment to employee growth and innovation, Aareon offers unique opportunities to shape impactful software solutions in a hybrid work environment across London or Manchester. Join our international team and contribute to creating sustainable living spaces while enjoying a supportive atmosphere that values learning and mutual success.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Social Housing SaaS
✨Tip Number 1
Network like a pro! Get out there and connect with people in the social housing sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your deep understanding of social housing. Share specific examples of how you've improved processes or outcomes in previous roles.
✨Tip Number 3
Prepare for those interviews! Research Aareon and its products thoroughly. Understand their mission and how your skills can help them achieve their goals. Tailor your answers to show how you can contribute to their vision of sustainable spaces for all.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Aareon team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Senior Product Manager - Social Housing SaaS
Some tips for your application 🫡
Know Your Stuff:Make sure you really understand the social housing sector. We want to see your knowledge shine through in your application, so do your homework on the challenges and opportunities in the market.
Tailor Your Application:Don’t just send a generic CV and cover letter. We’re looking for how your experience aligns with our mission at Aareon. Highlight relevant projects and achievements that showcase your product management skills in social housing.
Showcase Your Passion:Let us know why you’re excited about this role! Share your thoughts on how technology can improve social housing and enhance resident experiences. We love seeing candidates who are genuinely passionate about making a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Aareon!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you have a solid understanding of the UK social housing sector. Brush up on key regulations, market trends, and the specific challenges that social landlords face. This knowledge will help you speak confidently about how your experience aligns with Aareon's mission.
✨Showcase Your Product Management Skills
Prepare to discuss your product management experience in detail. Be ready to share examples of how you've successfully shaped product strategies and roadmaps in the past. Highlight any specific software solutions you've worked on that relate to social housing or similar sectors.
✨Emphasise Customer Experience
Aareon values customer experience, so be prepared to talk about how you've improved CX and UX in previous roles. Share specific examples of how you've engaged with users to gather feedback and iterated on products to meet their needs better.
✨Build Relationships
Demonstrate your ability to build strong relationships across teams. Discuss how you've collaborated with engineering, design, and other stakeholders to deliver successful products. Aareon is looking for someone who can effectively communicate and manage competing demands, so show them you can do just that!
