At a Glance
- Tasks: Manage council-owned temporary accommodation and support homeless households.
- Company: North Yorkshire Council, dedicated to community welfare and inclusion.
- Benefits: Generous holiday entitlement, local government pension scheme, and a comprehensive wellbeing package.
- Other info: Join a diverse team committed to safeguarding and community support.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Knowledge of the Homeless Reduction Act and strong communication skills.
Salary: £31,537 - £34,434 per annum
Grade: H
Contract: Permanent
Hours: 37 hours per week
Location: Scarborough, North Yorkshire (with additional support required in Malton and Selby localities)
We are looking for a Temporary Accommodation Officer to join our Housing Needs Service and manage council‑owned temporary accommodation for homeless households.
Responsibilities
- Day‑to‑day running of the council’s temporary accommodation.
- Ensuring all relevant paperwork is completed at sign‑up and fully explaining the conditions of occupancy to residents.
- Collecting temporary accommodation charges.
- Resolving breaches of licence conditions in accordance with council policy.
- Recommending possession action where necessary.
- Undertaking evictions in line with North Yorkshire Council policy.
- Arranging inspections of void properties, clearing, gas and electrical safety checks, repairs and re‑letting to minimise void periods and income loss.
Qualifications & Skills
- Good working knowledge of the Homeless Reduction Act 2017.
- Excellent communication and interpersonal skills.
- IT literacy.
- Safeguarding awareness.
- Excellent time management and the ability to prioritise workload.
- Initiative and effective teamwork.
Benefits
You will receive a full benefits and wellbeing package. Holiday entitlement starts at 28 days rising to 34 days (pro‑rata) after five years of continuous service, plus public holidays, and you will be entitled to join the local government pension scheme.
Application Deadline
Closing date: 2nd August 2026
E‑Equalities Statement
North Yorkshire Council is committed to the inclusion, safeguarding, and promotion of the welfare of adults at risk and to building a diverse workforce that reflects the communities we serve. All applicants are invited to apply.
Temporary Accommodation Officer in Scarborough employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Officer in Scarborough
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like CIH International Housing Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like CIH International Housing Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for CIH International Housing Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at CIH International Housing Group
✨Get to Know Public Sector Values
Before your interview with CIH International Housing Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for CIH International Housing Group.
